Wok Show — Restaurant in Berlin

The biggest criticism is the bad service. On one level, there isn't a great deal of common courtesy, but even more frustrating is the ridiculous wait time and lack of any system.

Not only were we waiting for a very long time before we had to actively ask for just menus, we waited for literally over an hour and half for our dumplings (no exaggeration) to arrive which is completely unacceptable (especially since they're obviously frozen and only take minutes to ready). We politely asked twice while waiting what the problem was, and the issue was strongly downplayed (with lies) and we were just told that it would come soon each time, which it did not.

There was zero effort made by the staff to keep us updated or explain the situation unless we actively called them over. Additionally, there was no goodwill gesture ever offered by the staff - no complementary drink or starter for the wait, or discount on the bill, which is definitely a reasonable expectation after waiting over 90 minutes.

What's-more is that many people who came to the restaurant much after us, got their orders well before us, which was naturally highly frustrating and demonstrates bad organisation.

The food itself was nothing special, it wasn't as good as I had been told to be honest, and it was definitely overpriced for what it was, but the whole experience was primarily ruined by such a terrible wait time and no real consideration from the staff for such.

FYIs: Cash only, very limited...

The authentic, delicious food they offer is unfortunately shadowed by their poor service. They are generally fast and attentive, but we experienced something unacceptable twice in a row.

We ordered the crispy duck and warned them about our peanut allergy. They said it wasn't an issue. Ten minutes later we got served a dish with peanuts. After raising the issue, they said they'd make us a new one since the nuts were already all over the food.

Surprisingly, they removed the peanuts from the dish and reheated it in the microwave, giving a soggy texture to an otherwise delicious duck. This caused an allergic reaction as well, since the peanuts had already been in there.

4 months later we decided to give the restaurant a second chance and ordered the exact same duck, this time warning them 4 times about the allergy. Can you guess what ended up happening? We got served peanuts, we complained, they took them away and proceed to reheat the dish in the microwave

As a customer, you feel insulted by this behaviour. Not only is it a health hazard, it's also very disrespectful to be served the same dish twice after failing to take an allergy warning correctly.

If you have no allergies, this might be a great place. But if you do, make sure to have your insurance card ready since you might end up at...

-Wok Show has been my favorite authentic chinese dumplings restaurant since I moved to Germany 7 years ago. Each of the dumplings are handmade and you can see the love and labor they put to making them. They are cheap, delicious, and it feels like you're being hugged from the inside after every bite.

You definitely need to call and reserve a place for dinner on the weekends specially in winter. I can recommend the dumplings number 1 and 9, fried not steamed (jiaozi/dumplings are better when they are fried). 20 pieces may seem a lot, but it is perfect for 1 adult.

Since the inflation now, they don't have the chili oil anymore, but my absolute go-to sauce mix is soysauce with chili oil and a bit of white pepper.

The staffs are nice, although some may not speak german that good, but you can speak in english with them.

For vegetarians, they also have several veggie dumplings which are also juicy and delicious. If you are curious about "century egg", they also have it as a cold appetizer with tofu and sprinkles of MSG on top. Will definitely come back here for more...