Enchilada Bremen — Restaurant in Bremen

Came here with my fiancée for a meal on our last night staying in Bremen. When we arrived we waited 20 minutes before I went to the bar to ask if we could order food, I was told someone would be out to serve us and we waited an additional 20 minutes. Ordered two drinks and some chip and dip to start, waited upwards of 20 minutes AGAIN, one drink came wrong. Asked for some Pico De Gallo and we waited an additional 10 minutes before two came out at once.

Went inside to order mains because it had gone cold and we had long finished our starters. We were served by the manager, a tall man with a beard and glasses, we both ordered a chimichanga and I asked him if they were made fresh as I didn’t want any cheese, to which he responded yes. 20 minutes later another server came out to inform us that they weren’t made fresh so the cheese was already in there, so I changed to fajitas. By the time my food came my fiancée had almost finished her food.

This service was absolutely terrible, manager was walking about the place throwing his weight around with his staff, really really embarrassing and actually quite shameful when compared to the experience we had at VaiVai steakhouse the night before which was phenomenal. Servers had no idea where food was going and regularly approached our table with orders for other people, mostly just guesswork seemingly.

Don’t visit this place if you want quick and pleasant service, food was OK, but not worth the waiting in my opinion.

Atmosphere - the place doesn’t seem to know what it’s going for, a mix of tiki bar, underground and some weird tiles, bit of an assault on the senses.

Waiting staff were lovely for...

The manager of this place is not doing his job properly. Food we hadn’t ordered was brought to us, our drinks were wrong, we were not asked what we would like to order for a long time. The manager took our order and we asked if burrito was made fresh as we needed to remove some items. He said yes that could be done. 20 minutes later he sent one of the younger waitresses to come and tell us that’s not possible so the burrito isn’t fresh and he lied. He then didn’t take responsibility for giving the false information and sent someone else. We changed one of the dishes on the order due to not being able to remove an item and we were left waiting for ages. Our drinks got taken to the wrong table, when we tried to order more drinks the manager was trying to get away fast before we had finished the order. We mentioned how bad we felt the manager was to the waitresses and they seemed to find it amusing. It was amusing but if I was the owner and I was employing someone to manager like this I would not be happy and he needs retraining or replacing. Also the food was ok, but not very much flavour and not any spice which is the point of Mexican food. Get a new chef, make things fresh on site and it will...

Went to dinner there last night with three other people. When I got my beef burrito, something tastes really off, as if it had gone bad and spoiled. Everyone else at the table tasted it, and confirmed to me that it tasted spoiled. I don't like to complain about food or send food back, but this could be a health concern that could affect other people too, so I mentioned it to a waiter that was polite and said they would bring me something else.

I was not blaming the restaurant, because mistakes can happen, but I then spent the rest of the night having to listen to the manager come back over and over again to tell me that their food is made 100% fresh and that it was my fault that I didn't like the food. I found this behavior extremely rude, unprofessional and unhospitable. I as not blaming anyone, and I only told them out of concern for health and safety issues.

My only complaint is against the manager who ruined my night by constantly coming back to my table to put the blame on me for saying that the burrito tasted spoilt, when 3 other people tasted it and confirmed that it tasted spoilt. The other...