Phatburgers — Restaurant in Cologne

Arrived at a late Friday evening with the mindset to enjoy a good burger before clubbing. Placed my order and waited. Waited for an uncomfortably long time. After asking for my burger twice I finally received my "cheeseburger" (5€) 30 minutes late. As you can tell by the attached picture, I intentionally put the word cheeseburger in quotation marks because it's actually more of an onion burger than anything else. My mind is boggled by the sheer thought of placing half an onion onto a burger, but these chefs apparently did not hesitate to give me an unforgettable experience from their restaurant. If you're planning on dating someone within the next 22 years, avoid ordering onions to your burger. Or avoid the entire restaurant itself - that's up to you. tl;dr: unreasonably long waiting time, burger was half an onion and I feel ripped off. Phatburgers? More like Phatonions. My disappointment is immeasurable and my evening was partly...

Travelling to Germany for the first time, I didn’t know what to expect regarding their food.

Phatburger was one of the places to make me fall in love with Germany during my visit. I ordered a Hamburger which was excellently cooked, great portion size and came under 10 minutes! Even had Bacon added last minute, cheese sauce and was offered ice cream all free of charge! Had a mix of Salted Caramel & Strawberry for my ice cream . 🤤

Fries were very nice being very crunchy and fresh from the fryer. Only thing keeping the rating a 5 is a few fries had little potato in them.

Amazing service. I felt very comfortable although I speak little German but Akram’s charisma was felt from taking my order to saying goodbye.

Loved the interior space also, very clean.

Overall, amazing restaurant and would recommend trying!

Danke schön Phatburgers!...

The worst owner I’ve ever had to come across, straight up rude and aggressive. Used to love going there and getting their milkshakes and some good burgers. I had multiple bad experiences with him but they were nothing crazy and I always told myself he’s just probably stressed from work so I let it go, until the owner who is also an Arab like me and was speaking Arabic with a friend of his refused to answer me back in Arabic and kept talking german to me on purpose, claiming he doesn’t understand my dialect which is weird because he spoke the exact way I did. His friend even tried to tell him what I was saying so he couldn’t have the dialect excuse but he was just literally being racist towards me. Absolute...