Burger King — Restaurant in Dresden

Today I recieved incredibly poor service from one of the staff members. She has short black hair. I went to the counter to order my food and met the wonderful, friendly trainee. She served me and I payed. I sat upstairs. I ate my food and then stuck around for an hour to complete some of my work on my laptop. I then leave and come back 2 hours later. I sit down and order some food yet again served by this trainee. After I finished eating. I decided I would listen to some music while I wait 15 minutes for my train. This woman who works there, approaches me and starts yelling at me in German. I understand a fair bit of German but I am not so good at responding quickly. She told me that I had to leave the store as I wasn't allowed to sleep there. I said that I wasn't sleeping, I was just listening to my music. Then she told me that I had to leave. I said this is unacceptable, let me speak to someone who speaks English please. She said no. I said listen here. If you don't get me someone to talk to now. I will directly report you to BK HQ. I work in a burger King myself in Australia. This is definitely not how we would ever treat...

:My experience at Burger King left much to be desired. Despite being known as a fast-food restaurant, the waiting times were excruciatingly long, making it feel more like a slow-food establishment. It's evident they need more workers; the staff seemed overwhelmed and exhausted.I ordered two burgers, but the quality was disappointing. One was half-burned, while the other was barely cooked. My son, who usually enjoys his meals, refused to eat his burger altogether. Additionally, the cola served was warm, which was incredibly off-putting, especially since they didn't have any ice available.I strongly advise against visiting this particular Burger King if you're accustomed to the usual quality of the franchise. It's likely to tarnish your perception of Burger King as a whole. The most concerning aspect was the evident strain on the workers, although there was one standout employee with light hair and eyes who was particularly helpful.Overall, my experience was subpar, and I hope Burger King management addresses these issues promptly to ensure a more satisfactory dining experience for customers...

Last night, my friend and I ordered two menus 15 minutes before closing time. We were starving but we were not told all food was to go. When we received the food we were told they were closing in ten minutes. We said we would have a quick bite and go. We're almost done and with five minutes before closing time, this blonde young woman starts scolding us for using a table. She was rude and totally out of line. I understand they want to go home, but she was absolutely rude and treated us disrespectfully. I didn't have time to ask her who did she think she was to treat paying customers like this. We left the table clean out of respect, but what a way to treat people who but...