Oma Erika - 1925 - Düsseldorf — Restaurant in Dusseldorf

We have been here several times. Once to sit and a few times to order to take away, so we have been here enough times to make an honest judgement. At the last visit the two staff members at the take away counter were so rude, even knowing little German I could translate the conversation my girlfriend had with them and they were very unpleasant.

The girl's face when she said "bitte schön" was like we were the biggest inconvenience. The guy getting the cake barely spoke German but was also rude when he didn't listen to the order and asked a second time. Also, it's a take away counter yet they still assume you are sitting down and don't double check when you order. Just be like every other café, have enough staff and provide table service. Don't use an unconventional custom setup. It just confuses people and leads to bad service.. people are also having to stand a long time in a queue as you make the drinks per person often, meaning it takes a long time between orders. There is a reason other cafés do not do this. It's quicker and easier to not have the same person taking the orders as making the drinks...

Overall, the cake is often average, dry unless you order cheese cake (and the coffee is average also). Given that the service is bad, I can only assume this place is mostly filled with locals that just love it because it's local. We were nothing but polite but they were so rude we would never go back. Pretty strange considering people are spending...

I'm ok with the self service but I expect this to be also reflected on the prices (this is definitely not the case). The service is really slow since each customer needs to order and wait for his order to be ready. Keep in mind that you can pay only in cash, since the place for some reason :) doesn't accept card payments. I came on an extremely hot day and most of the tables weren't in the shadow (no one seems to care to adjust the umbrellas or something). I ordered a coffee with a ball of ice cream. Coffee quality is definitely bellow average for my taste, they just put a small ball of ice cream and no ice. As a result the coffee was hot and had to ask for extra ice. Furthermore, the glass was extremely small and really expensive for a self service place offering this...

Seit zehn Jahren wohne ich in Flingern und sehe täglich, dass "Oma Erika" gut besucht ist. Nun ergab sich, als ich Besuch empfing, die Gelegenheit, das Café zu testen. Leider wurden wir enttäuscht. Die Bedienung war nett und zuvorkommend, die dargebotenen Kuchen aber nicht, was ich von einer "Oma" erwarten würde.

Der Schokokuchen war ein einfacher Rührteig mit viel Kakao, das war's. Die Donauwelle war nicht wie üblich auf dem Blech gebacken, sondern in einer Springform, und enthielt nach intensiver Suche anderthalb Kirschen. Wir waren uns einig, dass es nach "Backmischung" schmeckte. Serviert wurde auf Standard-Großhandelspozellan. Wäre es nicht netter, wenn "Oma" auf zusammengesammeltem Trödelgeschirr servieren würde?

Die Einrichtung im Gastraum rechts war eher schlicht, mit angeschraubten Tischen an den Wänden, die sich herunterklappen lassen. Im Ganzen wenig wohnliches Ambiente. Die Luft war warm und sehr feucht, unsere Brillen beschlugen beim Eintreten, ein kleiner Abluftventilator in der Nähe der Theke sorgte nicht für ausreichende Belüftung.

Offenbar genügen heute zum Erfolg eine Espressomaschine und ein paar Stühle, fertig ist das "Café". So wie der Massengeschmack (un)dank Fertigprodukten fettig-zuckrig als normal empfindet, so reicht für das hippe Szenelokal heute offenbar das schwache Mittelmaß, wenn nur die "Lage" stimmt und den Wunsch nach Gesehenwerden befriedigt. Das war nicht "Oma", das war der missglückte Backversuch der "Enkelin", allerhöchstens. Mich sieht der Laden kein zweites Mal, und backen kann ich...