Brasserie Restaurant Amadeus Ehingen — Restaurant in Gemeindeverwaltungsverband Ehingen (Donau)

A Symphony of Disappointment at Amadeus. Truly the worst! An Insult to Amadeus and Appetites Alike!

There are experiences that resonate with elegance and class, and then there’s the catastrophe that is Amadeus Restaurant in Ehingen. I entered this establishment on the good word of my German host, eagerly anticipating a smoked burger, heralded for its brilliance. But instead of a culinary concert, I was thrust into a protracted farce that would make Mozart himself weep from the grave.

Two hours. Two excruciating, unexplained hours, we languished in waiting, surrounded by other weary patrons. Among them, a group of Germans, clearly agitated but too polite to raise a fuss, anxiously checked their watches, fearing missed flights. Yet the establishment seemed utterly indifferent to the building frustration and tension.

When the food did finally make its graceless appearance, it was a cold, jumbled mess. Wrong orders, absent condiments, and fries instead of the anticipated wedges. A slap in the face, a mockery of the hunger and patience with which we had waited.

The staff, possibly schooled in the art of ignorance, dared to ask if all was well – 90 minutes into our ordeal! When my host, perhaps more patient than I, responded with our evident discontent, we were met with a shrug, and an "ok." No explanations. No solutions. Just the hollow void of apathy. And the owner? Oh, she was there, absorbing our complaints with a dismissive “oh sorry” from the waitress as she leaned nonchalantly by the bar.

Amadeus, a name synonymous with unparalleled mastery, is tarnished by this pitiful establishment. How dare they, these unrefined peasants, sully such a name with their absolute mediocrity and sad service? The audacity is staggering.

For those considering a visit, I urge caution. This restaurant stands as a testament to unmet expectations and lost evenings. I entered hopeful, but left with a palate of disdain and a resolution never to return. Pitiful....

I've been here 4 times. Usually to eat burgers, which are decent. Recently I've had an experience here that will keep me from ever coming back ever again. We came there and ordered, while the restaurant was quite packed. After one hour, my partner became visibly annoyed, so the waiter passed by and asked if everything is okay. We told her that we're still waiting for our food and she responded "oh okay" and moved on. Nothing else.

After a total of 2 hours, without any managing of expectations, we got our food (and the order was messed up but we didn't care at this point).

After, we asked for the bill, where I calmly expressed our frustration to the waiter, with the owner standing in the background, she literally responded with "well, sorry", in a snappy tone. Nothing else.

Customer...

Service war nicht organisiert...bringt falsches Essen....sehr unfreundlicher Umgang mit Kindern.

Update: Waren am 29.12.2024/ 15.00 Uhr auf Grund eines familiären Treffen im Amadeus. Was soll ich sagen...kaum das Amadeus betreten, wurden wir ohne jegliche Begrüßung gleich gefragt, ob wir reserviert haben, kaum am Platz angekommen, wir hatte noch nicht mal die Jacken ausgezogen, da wurden wir von einer jungen Servicekraft aufgefordert den Kinderwagen (Buggy) bitte woanders hinzustellen, dass auch noch andere Gäste Platz haben, wir brachten diesen dann ins Auto zurück. Kurz darauf wurde ich von der anderen, älteren Servicekraft gefragt, wieso wir nochmal herkommen, nach unserer letzten schlechten Rezension, habe ihr dann erklärt dass wir auf Grund einer familiären Einladung hier sind und ich selbst in der Gastronomie arbeite und man normalerweise mit schlechter Kritik professionell umgeht. Dazu gehört auch, dass wenn Gäste nach einer schlechten Rezension nochmal kommen, man normalerweise versucht, dass sich der 1. Eindruck nicht nochmal wiederholt. Leider kennen nicht alle Servicekräfte eine professionelle Arbeitshaltung. Die männlichen Servicekraft von der wir später dann nur noch bedient wurden war äußerst höflich und aufmerksam.

Bitte besser auf die Garstufen des Fleisches achten, dass bestellte Medium gebratene Steak war...