Domino's Pizza Hamburg Bahrenfeld — Restaurant in Hamburg

Worst Domino branch ever! I had a very bad experience with this branch especially with how they behave with the customer. I wanted to pay my order with an Edenred food coupon (As its logo was on the door). The cashier said I can only pay with cash which I did but then added that I can't give you back the rest of the money!!! because that's how it works with coupons! (seems like I have long ears or something) Then I asked him to give back my food coupon and my money and got out. after checking my wallet I realized that the cashier didn't give back the money! so I went back and asked for it but he responded very rudely that he has given it back to me 100% neither he agreed too check the cameras nor the cash desk. So I called the police and only after that he said you can write your number here and maybe my manger can check the camera. I did and got back to my home. about 30 minutes after someone called me telling me that yes in fact they didn't gave back my cash (what a surprise) but they didn't event apologize for it. It was the same when I also went to the brach again to get my money back. Not even a single I'm sorry. Such a deceitful and bad...

Even though it's an international food chain, this one looked abandoned. Creepy vibe.. I guess it's used more as a "delivery shop" than a "restaurant". I order twice, one going there and the second one online. The first time I was alone inside of the shop for 15 min (until mi order was ready), not even a staff member was there. The next day I was sick of the stomach, but I didn't think about the pizza. The second time the robot delivery toy, was going to bring the pizza + a free cookie for being delivered with the robot. Everybody at home was expecting to see the robot, but instead of the robot a delivery guy brought it (the cookie never appeared). :( The ingredients this time were not fresh either. I won't give this place another...

It came across as a shock to me to find a Domino's in Hamburg out of all places, so I decided to try it out. There's something with having comfort food in a foreign nation that makes it even more comfortable, so I only have good things to say about this Domino's.

I feel that the other reviews on this restaurant don't do it justice. Service was friendly and pizza was surprisingly delicious, which made me feel a sense of adequate satiation.

And, of course, the price was extremely reasonable (as it should be at any Domino's), with me spending 13.5 euros on a whole medium pepperoni...