I went there for a coffee on a Saturday afternoon. I enter and half of the empty table wasn’t cleaned. Empty cups everywhere. Huge line to ask information at the desk. I wait a bit then sit for 10m. Nobody went once to check the room. Any waitress absolutely zero and I wasn’t the only one to wait. Then I went to the desk to ask if I was supposed to order at the counter or if somebody will come at the table. I wasn’t mad or anything, just trying to understand how the place was working and I don’t think that I have any impoliteness. Then the waitress give me huge attitude and answered : “ no I can come at the table “. So I went to sit back at my table. It has already been 15m that I was in this coffee and that not a single soul has noticed that I was here and also 3 other new table around me. Everyone was looking at each other like “what is happening? Are we supposed to do something? “. I’d like to remember that the coffee is pretty small. You have to take 2 steps to see the entire room. So I waited again 10m and then I saw the table next to me leave. 5m later I decided to do the same. I like also to say that for this 30m in total at least 5 tables where still with empty cups and empty glasses. I never saw this in my life. It’s like this coffee was run by nobody. So after 30m I left the place without anything in my belly in the absolute ignorance of everyone. So on this day you loose 2 tables and maybe more. It was Saturday 17 June, so maybe it was a particularly busy day or something went wrong I don’t want to put a all place down but if your a manager let me tell you that the team of this day was drowning, literally. Never seen that in my life and I worked in restauration also. I hope that the staff of this day will change because it doesn’t do any good...
Read moreBe aware, you have to pay with card. Upon arrival you will get to chose your table, and will have to find the menu online, which is very inconvenient. Friendly staff allowed is to user their card as we had a card deficiency. Although there was a large number of staff my food took forever to arrive. The location of very convenient as there's a train station nearby. Plus, there are many places to sit.
I would definitely go there again despite the long wait.
Thus, I recommend this cafe to everyone who wants to enjoy a vegan delicacy.
The food I ordered was a stacke of pancakes and it came with; three stacked pancakes, ice cream coconut shreds, banana and apple pieces. I gave my friend my apple pieces because I don't like applles. It was €13. I ordered a drink too with came in a fancy glass bottle and a cup came...
Read moreCute cafe in a calm street, you can eat inside or outside. It was not too crowded when we went, but I would recommend to book a table in advance, it's super easy with Google. Regarding the dishes, the toasts we had were quite generous. The mushroom one had a nice taste of truffle, but the bread was a bit elastic. It would have been better if fresher or toasted. Matcha latte was not bad compared to other cafes in Hamburg, but still not strong enough for my taste. I took the chocolate banana bread to go, and I like it. Carrot cake looked appetising as well. Overall an agreeable brunch there, everything was beautiful, with nice service and friendly staff. The prices, however, are higher than most of cafes I could try in Hamburg, for similar prestation. But great option for vegans! (Card payment only, which...
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