The Mangal's Kitchen has a pleasant atmosphere that initially sets the tone for a great dining experience. Unfortunately, the service is severely lacking and diminishes the overall appeal. Indian customers, in particular, are treated disrespectfully, as though they are dining for free. This attitude, combined with the staff's inattentiveness and delayed service, leaves much to be desired.
One of the major issues is the lack of transparency about kitchen timings. For instance, guests are not informed when the tandoor closes, leading to situations where customers are denied freshly made items like rotis. Despite an advertised closing time of 10 PM, the tandoor is turned off by 9:30 PM, leaving diners with limited options or then poses as they are obliging the diners. Such practices reflect a lack of respect for guests and a dismissive approach to customer satisfaction.
Moreover, the quality of food is questionable. For example, the dal served to us appeared to be old and preserved, resulting in an upset stomach—a concerning sign for a restaurant of this stature.
Overall, while The Mangal's Kitchen may offer a good atmosphere, the poor service, lack of customer care, and questionable food quality make it a disappointing experience. It is clear that significant improvements are needed in both service and food standards to ensure a better dining experience for...
Read moreMangal's Kitchen is a gem for lovers of authentic Indian cuisine. The menu is extensive and features a variety of traditional dishes from different regions of India. The dishes are prepared with fresh and high-quality ingredients, and the flavors are simply delicious.
The atmosphere of the restaurant is warm and welcoming, with beautiful decor and comfortable seating. The staff is friendly and attentive, and they are always happy to recommend dishes and answer any questions about the menu.
The highlight of the menu is undoubtedly the Chicken and Lamb dishes, which are rich and flavorful with the perfect blend of spices. The biryanis are also a must-try, with fragrant basmati rice and tender meat or vegetables. The naan bread is freshly baked and perfectly fluffy, and the chutneys and sauces are a delicious accompaniment to any dish.
The restaurant also offers a great selection of vegetarian/Paneer options, which are equally delicious and satisfying. And for those who like it spicy, there are plenty of dishes that pack a punch!
Overall, I highly recommend this restaurant for anyone looking for an authentic and delicious Indian dining experience in Germany. It's a great place to go with friends or family, and the reasonable prices make it an excellent...
Read moreTried Biryani, Mango Lassi and Papdi chaat there.
Papdi chat disappointed me. I was craving for something closer to the street food we find in India. But it was barely close. It could have tasted better with some green chutney and round-flat papdis.
But Lassi was wow! Biryani came with some curry and Raita. The taste, smell and texture of Biryani was surprisingly good, although the veggies in it were different than what's traditionally added. The way they served it, in a curvy pot sealed with some bread was not a usual sight. The owner was young and chatty unlike most owners in other restaurants that I tried.
When they learnt that I found papdi chat disappointing, they shown willingness to serve another substitute dish, that was unexpected but nice. I liked the box too in which they packed the leftover food.
What I didn't like is that they didn't light up the candle and they didn't serve that Biryani quick.
I would love...
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