We have been to the Sindo several times before and had usually always enjoyed it as one of the finest Sushi eateries in Hanover. Our latest experience at the Sindo on an early Saturday night, however, was nothing short of a complete disaster. There was only one waitress who had to serve the entire restaurant, which was pretty much full within 30 minutes of opening on Saturday at 6pm. When we ordered more food after having received our first course, we were told that it would take "very long" before our outstanding order could be prepared. When asking again how long it would roughly take, we were once again just given the grotesquely vague and unsatisfying answer of "very, very long". Never before were we told in such blunt terms, or in any terms whatsoever really, that the restaurant woule be unable to serve us food within a realistic timeframe. As a result, we decided to leave still largely hungry. We even had to wait almost ten minutes just for the bill to be delivered to our table. We will not revisit this place again. Not in a "very, very long" time. No...
Read moreThe service was extremely slow—the eel rice took 40 minutes to arrive, and to make things worse, the starter was served 5 minutes after the main course, which was absolutely ridiculous.
The sashimi platter was not cheap, but the quality was disappointing. The prawns were extremely small and had clearly been frozen for a long time before being hastily thawed. They even had that unpleasant fridge smell, which was really off-putting.
As for the eel rice, it was overly sweet, and the sauce was obviously store-bought. The eel itself didn’t seem freshly prepared—it felt like something pre-packaged from a supermarket rather than a proper restaurant dish.
I honestly don’t understand why this place has such a high rating. Overall, I was very dissatisfied and definitely won’t be...
Read moreLow efficiency and frustrating experience: We arrived the place at 7pm. And after 1 hour wait without any starter or soup we finally got the main dishes we ordered. And 10 minutes later when we finished everything(we were so starving after this treatment) there comes the starter. Bad food quality: I mean the restaurant is not a cheap one. It is my first time to see a sashimi that is over 30EUR embeded with a shrimp which is with maximum 3cm length. Missing your orders: The soup is included by the ell rice. And we realized there was no soup offered. Though after proactively asking the servant he apologized and made an addintional soup for us. Given the fact it is made when we were about to leave, we didn't enjoy...
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