401 - Waffeln & Co. — Restaurant in Jena

Awful service! We were so excited about the waffles as we had once tried that, and it was delicious. But the second time being in this place was such a disappointment in how they treated us, I feel like don't wanna spent a penny anymore there. As we entered the place was not so crowded, some 2-person tables had sign of being reserved and the rest were right next to the bathroom which were stinky and not pleasant to eat something there. Therefore, we took a 4. person table which was not in a stinky region of the store. In a second came the waitress and asked if we can sit somewhere else because just now (!!) they’ve got a new reservation!!!! And she offered us one of those seats near the WC! Immediately after we changed our seat, a family came in and took that seat! Should I believe that someone called for a reservation 1 minute before arival!! After some time we changed our seat again as it was stinky and took one of the uncomfortable stand seats in front of window with a pleasant view to the street construction! 😊 We just afterwards got out without order something as I felt so bad about how they treated us, although they had also better...

I've been there several times. Once, I had a matcha latte, which was good but a bit colder than expected.👌🏻 Another time, I had a sour crepe with an americano, which was also good. 👌🏻

The service was acceptable, but the issue was that we were seated at the end of the cafe, making it challenging for the waitress to notice us. To get the check or place an order, one of us had to stand up and call the waitress.👎🏻

Recommendation: Reserve your seats on the weekend; otherwise, it's challenging...

Essen: Tolle vegane Optionen! Lieben es! Kommen auf jeden Fall wieder! Die Waffel mit Lotus & Himbeere war mega! Als Hauptgang hatten wir Brot mit Tomatensalat, Avocado, Rucola, etc.

Getränke: Es gab vegane Milk Shakes. Wir hatten Himbeer mit Sojamilch & ich fand es echt schrecklich 🙈 I'm sry, ich konnte es nicht trinken. Mein Partner hat es mir abgenommen XD Nächstes mal lieber Hafermilch probieren. Der Sojageschmack ist schlimm. Oder vielleicht lieber Erdbeer. (Außerdem gibt es vegan übrigens auch Smoothies & Heiße Schokolade.)

Glutenfreies: Bsp.) Fast alle Getränke, Smoothie Bowls, Eis, Milkschake. Leider sind Waffeln/Crepes/Brote alle nicht glutenfrei. Es gibt zwar eine glutenfreie Kleinigkeit, aber die ist nicht vegan... Ich finde hier definitiv ein Minuspunkt. Man könnte zumindest aus Bohnen, Kartoffeln, ... eine glutenfreie Kleinigkeit zaubern. Herzhafte Kartoffelwaffel mit Bohnenmus z.B.? Süßer Reis-Buchweizen-Crêpe mit Schokolade & Banane? Alles vegan & glutenfrei möglich. Bitte überdenken 😊

Service: Sehr freundlich, geduldig, nettes Lächeln.

Barrierefreiheit: Der Eingang & Essbereich hat eine großzügige Rampe und innen ist viel Platz zwischen den Tischen. Einen Außenbereich gibt es auch. Die Toiletten sind zwar geräumig, aber ein Rollstuhl passt nicht hindurch. Auf der Damentoilette gab es Tampons, mega! Aber auf der Herrentoilette nicht. Ich fände er extrem fortschrittlich & inklusiv auf der Herrentoilette Menstruationsbinden auszulegen. Auch Transmänner können...