Coffee Fellows - Coffee, Bagels, Breakfast — Restaurant in Munich

Ordered 'cold brew vanilla latte' and received warm macchiato with a shot of vanilla syrup. Glass is warm and is not at all 'cold brew'. Tried asking the staff then he proceeded to take my coffee back, then took other people's orders, completely ignoring me. What an experience :)

Edit: The price of the L 'cold brew vanilla latte' and L 'vanilla macchiato' were the same, both costed 5€. On the screen at the cashier, the server already put in 'vanilla macchiato' in my order. I tried asking, "Cold brew, right?" and he answered, "Yes, with vanilla."

I was already doubtful when he turned on the big cafe machine on the counter. The lady behind me also ordered a macchiato and he prepared the lady's order first before preparing mine :)

He then gave me the macchiato, and I said 'With ice right? Cold brew?' which he replied that they didn't have ice, opened a shelf door behind the counter, looked at me annoyedly. He took my coffee back and put it behind the counter, where I couldn't reach it, and then walked back to the cashier to serve other customers.

When he was preparing coffee for other customers a while later, my friend pointed at the coffee and said, "For her (me)?" He shrugged and said, "Yes."

It wasn't just about receiving a wrong glass of coffee, but how rude the service was when I inquired about the order HE had...

In comparison to other Coffee Fellow places that I have been to, this one is totally the worst: Iced Cappucino didnt have any taste at all. Service was too bad, but only one employee pisses me off. I sat there for 3 hours and he kicked me out because I was there for too long. Although I can understand for that, the problem is nobody from Coffee Fellows has kicked me out before. Fun fact: I have been to almost 10 different Coffee Fellows places from Frankfurt to Munich. Also, the waiter asked us if we finished our coffee. We didnt even have time to answer him completely and he just walked away without picking up the glass. This is not a problem of service but rather something out of courtesy. It only takes 3 seconds to wait and pick the...

I came here many times, Something is always defective in the toilet, not one day, for weeks now.

WiFi is limited to two hours only AND works in the area in the front only where Wifi quality is very poor, when it disconnects you won't even get those two hours! No wifi connection in half the place, the area in the back is outside WiFi coverage.

Not all Staff Wash hands before preparing food. I saw one pick a Törtchen for a client with his bare hands right after stacking the dirty dishes in the washing machine.

The place is OK for a remote location in the 1990s maybe

Also, The manager is not present nor reachable to resolve any of...