Honghong Noodles Restaurant — Restaurant in Munich

Updated in Sept 2023 - in my opinion, service has improved significantly since my original review and dishes other than noodles (were already good) have also improved, slightly.

Original review - To start, let me clarify the perspective I am coming from. I am from Taiwan and lived in Taiwan + China for 10+ years, in the US for 10 years and in Munich for 9+ years. I visited with 2 friends, one Canadian-German and another is English who lived in Asian for about a decade.

We got 2 kinds of rice-noodle soups, one kind was fish with pickled vege & chili soup and another was hot & sour fatty beef with some Asian mushrooms.

The noodle soups were very good, we are starting with 5 stars. They were hot (in temp and spice), flavorful and generous with ingredient. We enjoyed that very much. Keep in mind, the soups are authentically greasy/oily; it’s served like that in China as well.

We cannot say the same about the non-soup dishes, the few we tried including dumplings, fried chicken tossed in chili and sichuan pepper and fried rice were simply rubbish. The dishes tasted bad and they came cold after we waited for a very long time! So it wasn’t the fresh cooking we were waiting for, just poor service. Stars deducted for the terrible taste and the lack of temperature / freshness.

And now comes the final blow for the rating, the service is truly bloody awful. We waited for a long time to be served although there were 3 wait staff and only 2 other table of customers, one group was finishing their meal.

We initially ordered everything (drinks and food) from one of the waiters, and shortly after he brought us our drinks, as expected. However, after quite a while, another waiter came and asked us what we wanted for food; we told him we already ordered, but apparently that didn’t count anymore. Finally, the soups were brought to our table by a waitress, who asked us in German (sort of) which soup belonged to who? We all speak German and as this is a pretty standard procedure in restaurants we responded. She then randomly “dumped” all the soups on the table, not in front of any of us… and i said “dumped” because she spilled all three, and walked away.

We asked her if she could please clean up the spillage and she responded that she doesn’t speak German. So we repeated ourselves in English and in Chinese, and each time she said she did not understand those languages. Though it was pretty clear with our hand gestures that we needed help with the spillage. And finally when we asked for the bill, she told us no card payment (suddenly she could speak German again) while we just witnessed another table paying successfully with card.

This is not even a case of us spending too little and the restaurant didn’t find the card fees justified, we had a lot of food and 2 rounds of drinks. This is purely a case of the most terrible service, poor attitude, unprofessionalism. If I can give negative scores for service, this waitress will have it.

And yes it is the southeast Asian woman that the other posts were mentioning, as the restaurant has had the same staff combo for quite some time. She is particularly and purposely rude and mean to Chinese speaking guests, as a waitress of a Chinese restaurant… 😱😱😱

Anyway if you want a bowl of authentic sichuan noodle soup and don’t mind the insulting treatment,...

The food is okay, as long as you like to have greasy and oily residue. The Soy sauce that was brought with the dumpling dish looked like it was reused, the fried rice and dumplings tasted like the ingredients were not fresh (we all felt sick for the rest of the day after eating there), and at the end of the meal we had some food left over...when we asked if we could take it to go the woman brought a single carton and dumped all of the food on top of each other like she was scraping it into the trash, never even asking us if it was okay and we were left with a gross mess of food that had been mixed up. Very unappetizing and unprofessional. To top it all off, the woman, I can only assume it's the owner or head waitress, was rude throughout the meal. When she came over to ask if we wanted anything to drink we said no and she immediately stormed off without even taking the rest of the order. When my child started feeling sick I got up to take them outside and the woman got very manic like I was trying to run off without paying even though the rest of my family was still there. Apparently the entire time I was gone she hovered over the table like a psychotic hummingbird, cleaning up the table ( which is disturbing and unwanted when someone is still eating, by the way) to make sure they knew they were being watched, giving the impression to the rest of my family that she didn't trust them. In the five minutes I was gone, they came to the table several times and when they weren't there's were staring at my family giving the impression that they thought we all would just run out without paying...we got more unwanted attention in that five minutes than we did the entire rest of the meal. Overall, I could have had a better experience by far rather than feel sick for the rest of the day and have my mood ruined. I will not be going...

Our visit to this restaurant was beyond disappointing. We came late afternoon during a slow time on Sunday afternoon. There were only other three tables occupied when we came in. We sat down, reviewed the menu and ordered drinks. Than we were asked to move as a other customers came in with a stroller which would be difficult to carry to the higher levels of the restaurant. We gladly obliged. We waited 80 minutes for our food to arrive and it never did. Many customers that came a long time after us had their food delivered, they ate, paid and left while we sat there still waiting. The server, a very nice man did apologize for the wait at about 40 minutes after we ordered. Which we took as a sign that our food is about to come out of the kitchen. Yet food kept coming out of the kitchen for other tables while we waited and waited and were ignored.. After 80 minutes, we got fed up and walked out. While walking out of the restaurant, another server which I suspect could have been the owner (a woman), had the nerve to come after us to pay for our beverages. Speechless. How can anyone stay in business like this is beyond me. To add, we ate here before and their food was good (that's why we came again). We also did not order anything that is time consuming to cook. Good grief, one would think that they had to butcher the pig that was to go into our meal. We ordered soups and a stir fry. Do not recommend this...