Indisches Restaurant Taj-Mahal

We had made a reservation for an outdoor table a couple of days in advance, taking into consideration the ongoing pandemic situation. The restaurant had confirmed our request, but upon our arrival, both the waitstaff and restaurant management denied our request to be seated outdoors, despite the outdoor area being fully prepared. They informed us that service was only available indoors that day. We had clearly expressed our concerns regarding COVID-19 and our preference for outdoor seating, a request that had been confirmed by the restaurant in advance. However, the management, in a rather discourteous manner, asserted, "This is how it is; if you don't like it, you are welcome to go elsewhere."

In light of our genuine health concerns, we decided to cancel our plans for that day. Consequently, I reluctantly assigned a one-star rating to our dining experience, primarily due to the restaurant's unprofessional handling of the situation and their disregard for the conditions we had explicitly communicated during the booking process.

Subsequently, I noticed that the restaurant management had filed a complaint in an attempt to have our one-star review removed from their review section. This compelled me to provide this additional clarification for anyone considering dining at this establishment. It is important to be aware that they may encounter similar unprofessional conduct and face the possibility of being silenced. Reviews serve as a valuable tool for individuals seeking insight into the businesses they choose to patronize. Positive reviews are a direct reflection of the professionalism exhibited by a business, and any deviation from this standard should not be ignored.