Weinstube Träuble — Restaurant in Stuttgart

Short version: really bad service, rude owner, long waiting times, no menu. The food was tasty, therefore 2 stars. Will not come back unless the service is improved.

Long version:

I went there with my girlfriend, and waited at the entrance for at least 5 minutes until we were greeted by the owner. She said we could seat in a bench by the side while (I thought) she prepares the table, but no, it was just so somebody else pays and leaves, so we waited like 10 minutes more, even if there were more tables inside and outside (she apparently was just lazy to put the table cloth and prepare everything, as later she actually prepared the inside when a bigger group came, why not prepare just in case for good service to everyone?).

After a couple leaves she gestures to us to go sit there, in an unprofessional manner. She immediately asks if we wanna drink something, even if she never gave us any menu to choose from, so I thought this question meant that there is no food only drinks, so I said we would like to eat and asked if there is a menu, but no, no menu, there is only one board on the wall handwritten and not very legible, with 6 options to chose from, and as mentioned, it turned out to be tasty.

After ordering it took 30 minutes, so not too bad as other reviewers, however there were not many people either (remember, there were unused tables inside and outside). Interestingly the food arrived at the same time as a group of people that were there before (it seems like they wait for more people to come to start cooking, or they do it in batches, no idea). She has a cook, so it is not true that she works alone as other reviewers mentioned.

While we were drinking, another couple arrived and she made us feel uncomfortable: we were sitting side by side (instead of opposing each other), meaning they could not fit in our table, she mentioned this so we and everyone heard it, which was not really necessary, she could have used an empty table or brought them inside, but decided to blame their clients for her lazyness.

Waiting to pay took 30 minutes, could have been more as she never aknowledged us, so we went inside to pay.

Some things we noticed from other guests: A couple waited to be seated so long and just left. She even walked past them but did not speak to them, their frustration was visible. A table in front of us asked if they could have more salad, but she denied the request (instead of, for example, providing it for extra money, just decides to be rude). Another table in front of us was surprised by the answers of the owner, clearly visible frustration and disbelief, to the point of comical. Another couple of old ladies waited so long to pay that they also had to stand up and go inside.

All in all, really bad management choices, which is very sad as these problems are really easy to solve: Print menus, and at worst, let the guests know not to expect a menu and to look at the board. And at least, a menu for drinks. Hire an extra waiter, charge more if needed. But it is really necessary in order to seat people and take orders, as the owner will clearly never change her character. Prepare all tables available or at least more, especially on a Friday. The worst thing that could happen is that nobody sits there but then it is not hard to clean. Try not to speak rudely with the guests. Check in on the guests that want to pay.

Until this doesn't change I would not go again nor can I recommend it to anyone, which is a shame as it is close to my home and the food is...

Waren 2x hier und beide mal gut schwäbisch gegessen. Warum dann nur 2 Sterne?

Beide male gab es nur die Wirtin. Sie hat sowohl Bedienung gemacht als auch das Essen gekocht. Dementsprechend hat alles seeeehr lange gedauert. Vor allem beim zweiten mal saßen eir draußen im Biergarten. Es wurden Getränke vergessen und auch die Abrechnung/Essen dauerte ewig. Wir haben aber nicht gedrängelt und waren entspannt. Haben ja gemerkt wie die Besitzerin rotiert. Was aber leider dann garnicht ging, als mein Mann vor ging zum bezahlen, da wir dann nach stundenlangem warten nach hause mussten, war die Aussage das wir in Zukunft nicht mehr zu kommen brauchen?!

Mein Mann ist die entspannteste Person überhaupt und hat sich nicht beschwert. Im nachhinhein hat sie uns mit anderen Gästen verwechselt, welche sich „verständlicherweise“ beschwert haben und etwas ungehalten waren, da nach über einer Stunde es immernoch kein Essen gab. Entschuldigt für due Aussage hat sie sich aber bei uns nicht.

Das Verhalten ist für mich ein NOGO. Die Besitzerin sollte dringend jemand für den Service einstellen. Das Problem hatte sie auch schon vor Corona.

Wir werden nicht wieder kommen, obwohl das angebotene...

Best people and best foods. Authentic spirit of Swabian food and courtship. Be ready for being there. Be hungry. Be lust full. Be thrusty. Be quirky. Be Swabia.

Highly recommend. Missed it just after leaving the door. Need more of this. Need a lot of this. Cant get enough of this. We want this agoan agian...