Alisa Hotel North Ridge — Restaurant in Accra

I firmly believe that a hotel will either make or break a vacation. Alisa Hotel North Ridge lists 'luxury accommodation' in its details and I can attest that is the furthest thing from the truth. Upon my arrival I am made aware there is not an operational elevator and my luggage had to be lugged upstairs.

Heritage- My room is outfitted in an outdated and dirty red carpet with visible dirty marks. The bathroom floor is also dirty as well as the sink. My shower had hot water however it was not draining. I'll say more about the bathroom later.

Although my room and bathroom were large, it is still a dirty room. The a/c blew cold which I was thankful for. In the morning, I noted that my shower had hot water upon my arrival, however that was the first and last time with hot water. The shower is still not draining properly. Upon calling the front desk to get this issue fixed, the staff moved around in the bathroom for two minutes then told me the hot water was back on and draining, not true might I add.

My host (who booked the room) was able to get me moved to the Landmark and I was thankful. When room was changed, my luggage was left out by receptionist desk for hours and not placed in storage or the new room. When I brought this up to the staff, they were rude, unhelpful and argumentative.

Again, I am on the 2nd floor as the elevator is not operational. Although this room is smaller, the dreadful dirty red carpet is missing. The shower has hot water and drains. Oddly there is a high step-up to get in and out of the shower, safety hazard. The shower door is flimsy and has an opening in the panel which allows water to pool on the ground. No bath rug provided.

While sleeping someone tried to violently break into my room but I had both locks. When I checked the door the bottom lock was unlocked and the top lock was disturbed from the force or pushing my door. When I called the front desk to inform of someone trying to break into my room I am told the housekeeping stated I called for new towels. I did not. As I just been in the new room for a few hours. Very disturbing and at this point I just want this trip to be over with.

When I brought the pooling water after showers to the attention of the housekeeper he stated "you have the shower pressure too high." This makes zero sense as the shower door is faulty.

On another day, I left my room to get breakfast and returned for a nap. Again, someone tried to violently open my door. Housekeeping already went to my room, so what could this be about? By the time I jumped out of the bed they were gone. Again, very disturbing.

The breakfast buffet had several items to pick from, fresh juices and detox water. The restaurant staff could be friendlier and more hospitable. At different times while still eating, someone came to clear my plate. I had to inform them that I was in fact still eating and did not approve of my food being removed from me. I have not experience this before in my travels.

The main hotel appears to be the "luxury" part of the hotel. The staff present more professionally and the overall aesthetics is modern and sophisticated. All in all, this was a very stressful stay at this hotel and made my trip very unpleasant and at times scary. I would not recommend this hotel to anyone who is looking for a place to rest while enjoying nearby activities...

Alisa Hotel, located in the vibrant neighborhood of North Ridge in Accra, offers a range of impressive services, comfortable rooms, top-notch security, and a serene environment. The following is a detailed review of the experience:

The hotel's services are exceptional, exceeding expectations. Upon arrival, the staff warmly greeted guests and efficiently assisted with the check-in process. Throughout the stay, the staff displayed professionalism, attentiveness, and a genuine willingness to assist. They were prompt and knowledgeable in their responses to inquiries, providing information about local attractions and restaurant recommendations.

The rooms at Alisa Hotel are spacious, well-appointed, and elegantly decorated. The deluxe rooms feature comfortable king-sized beds, plush linens, and modern furnishings. The rooms are impeccably clean and well-maintained, ensuring a pleasant stay. Convenient amenities such as flat-screen TVs, minibars, and work desks enhance the overall comfort. The Wi-Fi connectivity is reliable and fast, enabling guests to stay connected.

Alisa Hotel prioritizes the safety and security of its guests. The hotel employs a comprehensive security system, including surveillance cameras, security personnel, and controlled access to the premises. Guests can feel secure and at ease throughout their stay, thanks to the hotel's commitment to their well-being.

Despite being situated in the bustling city of Accra, Alisa Hotel manages to create a serene and peaceful environment. The hotel is located in a tranquil area away from the noise and traffic of the city center. The lush gardens surrounding the property contribute to a pleasant and relaxing atmosphere. The poolside area, in particular, offers a serene oasis where guests can unwind and enjoy the Ghanaian sunshine.

To summarize, Alisa Hotel in North Ridge, Accra, offers exceptional services, comfortable rooms, top-notch security, and a serene environment. Whether visiting for business or leisure, guests can expect an enjoyable and memorable stay at...

I recently had the pleasure of staying at the Alisa hotel in North Ridge, Accra Ghana and I must say, it exceeded all my expectations. From the moment I stepped foot into the hotel, I was greeted with warm smiles and excellent service.

The hotel itself is upscale and beautifully designed. The rooms are spacious and tastefully decorated, providing a comfortable and luxurious stay. The attention to detail is evident in every aspect of the hotel, from the elegant furnishings to the high-quality amenities provided. It truly felt like a home away from home.

What impressed me the most was the impeccable service offered by the staff. From the front desk to the cleaning crew, everyone was attentive, professional, and went above and beyond to make my stay memorable. Any request I had was promptly taken care of, ensuring that I felt like a valued guest throughout my time there.

One of the standout features of the Alisa hotel is its secure environment. With 24/7 security provided, I felt completely safe and at ease during my stay. This is especially important for those traveling alone or concerned about their security. The hotel's dedication to ensuring the safety of its guests is commendable and greatly appreciated.

Another aspect that I appreciated was the variety of great services offered by the hotel. Whether it was enjoying a delicious meal at one of the on-site restaurants, indulging in a rejuvenating spa treatment, or simply lounging by the beautiful pool, there was always something to do and enjoy at the Alisa hotel. The staff was always ready to assist and provided excellent recommendations for local attractions and activities in the area.

Overall, my experience at the Alisa hotel in North Ridge, Accra Ghana was exceptional. The combination of great services, upscale facilities, and a secure environment truly sets this hotel apart. I would highly recommend it to anyone visiting Accra and looking for a luxurious and...