Mazera Restaurant — Restaurant in Accra

Hopeless restaurant. I ask them for Malibu, the waitress says there is no Malibu, I walk up to the counter and point out Malibu to her 🙄. Fufu is so terrible I couldn't eat. Waitresses have faces like zombies with no smile.

Called them to deliver food; during the chat waitress breaks into a different chat amidst laughter with a colleague totally ignoring the conversation we were having. At one point she totally leaves me hanging; I scream 'HELLO' for about 3 minutes into the phone to no avail and then give up. I hang up and radial; I complain; she retorts ' ah, but were you not the one who ordered before'? I say 'Yes but you left me hanging'; this complaint is totally ignored and says to another colleague ' you take the phone and talk to him' and with that passes the phone another person.

This is the delivery person who asks my address. I'm having to scream into the phone cos there's so much noise in the background. He then says to me' I will call you when I I get to your area's...

This restaurant is a star in it's class albeit it does not qualify as fine dinning.

There aren't any fancy chairs or sophisticated lightening and or any massive decorations.

It's a very simple restaurant with plastic chairs with it's menu posted on the wall. Thus, there really isn't any printed menu(s) to be handed out.

The waitresses and waiters could benefit from some training even though they manage to successfully render satisfactory services in their own way!!

The food came fully loaded for the price. The chicken seasoning could use some major work. I reckon this is the reason why most customers construe the food served as being too salty.

This place isn't for everyone. Thus, if you're looking for a classy, modernize and chic restaurant to eat, this isn't the restaurant for you. Go somewhere else such as wine and dine and expect to spend big bucks for the quality of service...

Food is good as always, service was appalling. In order not to generalize, I'll limit the dishonest behavior seen to whoever served us that day. The only place I've seen that requires you to pay an additional 10gh for pepper after paying 95gh for tilapia. Waitress presented a VAT receipt of 196gh and asked we pay 204gh. When asked for a receipt for the additional figures, 30 minutes wasn't enough to provide the receipt. Cashier quotes 185gh as actual bill entered on system so we deserve a refund, waitress also mentioning other weird things. Provide us the receipt, and that one too was another back and forth. Had to just leave as it is and hand 205gh to them. It's sickening. If a waitress wants a tip, don't be dishonest and cheat for it. It's given not taken. Management should watch them, that's how a good...