KFC — Restaurant in Assam

Nice place good food must go there i fully recommendKFC Ulubari, Guwahati - Finger-Lickin' Good Delights

Situated in the bustling Ulubari area of Guwahati, KFC (Kentucky Fried Chicken) is a popular destination for food lovers craving delicious, crispy fried chicken and flavorful fast food. As part of the globally recognized chain, KFC Ulubari lives up to its reputation by serving up a delectable menu of chicken-centric dishes that are sure to satisfy your cravings.

The first thing that strikes you upon entering KFC Ulubari is the inviting aroma of their signature fried chicken. The restaurant's modern and vibrant ambiance, coupled with its comfortable seating arrangements, sets the stage for an enjoyable dining experience. Whether you're dining in or opting for takeout, the friendly and efficient staff ensures prompt service and a warm welcome.

Now, let's talk about the star attraction: the chicken. KFC is renowned for its secret blend of 11 herbs and spices, which creates a distinctive and addictive flavor. The menu at KFC Ulubari offers a range of options to cater to different preferences. From the classic Original Recipe chicken, with its crispy coating and juicy meat, to the spicy and flavorful Hot & Crispy variant, every bite is a treat for your taste buds. The chicken is consistently well-cooked, maintaining its crispiness while remaining tender and succulent on the inside.

Alongside their mouthwatering chicken offerings, KFC Ulubari provides a variety of sides and accompaniments that perfectly complement the main course. The creamy and flavorful mashed potatoes, the tangy coleslaw, and the buttery corn on the cob are just a few examples of the delicious sides available. The menu also features a selection of burgers, wraps, and rice bowls for those seeking alternative options. The quality of the ingredients and the attention to flavor combinations ensure a satisfying and satisfying meal.

The customer service at KFC Ulubari is commendable. The staff members are courteous, attentive, and always ready to assist with any inquiries or requests. They ensure that your dining experience is enjoyable and that you are well taken care of. The restaurant maintains high cleanliness standards, providing a hygienic environment for customers to dine in.

One aspect that could be improved is the waiting time during peak hours. As KFC Ulubari is a popular spot, it can get crowded, resulting in longer wait times for orders. However, the staff manages the situation efficiently, ensuring that customers are served as promptly as possible.

KFC Ulubari also offers the convenience of online ordering and delivery services, making it a popular choice for those looking to enjoy their favorite KFC treats in the comfort of their own homes.

In conclusion, KFC Ulubari in Guwahati delivers on its promise of finger-lickin' good fried chicken and delicious fast food. From their signature chicken recipes to the variety of sides and accompaniments, every visit to KFC Ulubari is a flavorful experience. With its inviting ambiance, friendly service, and consistent quality, it's no wonder that KFC remains a go-to destination for chicken lovers in Guwahati. So, if you're craving a satisfying and indulgent meal, head over to KFC Ulubari and treat yourself to some delicious...

I had a very bad experience on 1 January 2025 evening in this store. I ordered the KFC Wednesday Bucket (Rs. 779 before tax) and opted to change the included Pepsi to 7-Up. During the transaction, the staff did not inform me that the Regular size drink was being automatically upgraded to a Medium size. This resulted in an inflated bill of Rs. 857.94 instead of the expected Rs. 817.95 (inclusive of 5% GST).

When I questioned this discrepancy after payment by looking at the bill, I was informed by the staff that Regular size 7-Up was unavailable, and Medium size was provided instead—without prior notification. The staff not only failed to communicate this change but also dismissed my concern by arguing that it was “hardly a matter of Rs. 20” (which was incorrect; the difference was Rs. 40). Such a response was both dismissive and unprofessional.

This incident raises serious questions about transparency and ethics. Customers should always be informed of any changes in their orders that affect the final billing. The lack of communication, coupled with the staff's argumentative demeanor, reflects poorly on the store's customer service standards.

This provides a serious concern to the community: if the store has 100 orders in a day, and plays such tricks to everyone, I assume, they are getting a few thousands from the customer's pocket without actually they know what they paid for. Since I had a very bad experience, I finally, did not take even any of the drinks and also did not take the additional money back which they tried to offer finally to me (as they were not at all apologetic).

I urge the store management and @KFC authorities to:

(1) Investigate this incident to determine whether this was a mistake or a deliberate practice. (2) Ensure that all staff members are trained to clearly communicate any changes to customer orders before billing. (3) Implement measures to prevent similar occurrences in the future.

#KFC

[added text after reply from owner]

I got a reply from the owner to provide feedback at feedback@kfcindia.co.in. But on writing the email to that mail address, the email was not delivered since the email does not exist. This even raises more serious concern for unfair practices and up to...

Worst experience at a kfc outlet ever. I have visited at least 13 outlets both overseas and in india. This is the worst and I can say that with confidence.

The staff is totally unprofessional. They don't know how to handle orders, nor do they have any knowledge about the products or any service like payments and voucher redeem.

They wrote down a completely wrong order from me and didnot even confirm it. I had to re order what I needed and also I had to pay for the wrong order.

Even after this hassle (wasted almost 1 hr ordering) they gave a wrong delivery of things. I don't know if they deliberately cheated me or it was a mistake on their part. But this is utterly unacceptable service from kfc.

The most important thing I noticed though that there were persons (male and female) roaming in their kitchen area without mask or any hair cap even during the covid-19 pandemic. This is of great concern. There was even no hand sanitiser at the entrance and no stringent measures taken for the pandemic. Very image for a family I would say

I strongly suggest that you avoid this outlet and go for the ulubari or the zoo road tini-ali outlet which provides at least better service than this. I would never like to visit the store again in my life. My impression and confidence on kfc has gone down miles after this incident.

Edit: and please note guys, the reply or auto reply beneath this comment. KFCFeedback@yum.com is a hoax and link doesnot exist. These guys couldn't care less...