I usually dine at your restaurant and also order food online from time to time. However, today’s experience was extremely disappointing and concerning.
We visited your restaurant and ordered ghee rice, tandoori, lollipop, and biryani rice. Shockingly, we found a fried fly/insect in the lollipop dish. We immediately called the waiter and brought it to his attention. His response was dismissive—he claimed that this happens due to rain and asked us to "ignore it." This is completely unacceptable, especially given the health risks and the price we are paying for our food.
When we raised the issue with the manager, he repeated the same excuse instead of taking proper responsibility. As a result, we had to leave the food unfinished.
This kind of unhygienic food preparation and unprofessional attitude from the staff is shocking and disappointing. Telling customers to "ignore" an insect in the food because it’s rainy is not only disrespectful but dangerous. If you are okay serving this to your customers, maybe you should try eating it yourself first.
We expect better hygiene, accountability, and customer service from any professional establishment. I sincerely hope this is taken seriously and appropriate action is taken to ensure this does not happen again.
On top of it, they were not ready to cancel the faulty food order and forced us to pay for the food which we didn't consume. However we paid only for the food...
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Menu attached for your refrence
If you're a non-vegetarian food enthusiast in Bangalore, Chicken County is a destination you shouldn't miss. Renowned for its flavorful and diverse chicken dishes, this restaurant offers a delightful culinary experience.
The Tandoori Chicken stands out as a must-try. Perfectly marinated with a blend of spices and cooked to perfection, it boasts a smoky aroma and tender texture that tantalizes the taste buds. Pairing it with their soft Kerala Parotta elevates the meal to another level.
Beyond the Tandoori Chicken, the menu features a variety of delectable options like Chicken Biryani, Chicken Lollipop, and Chicken Tikka Rolls, each prepared with authentic flavors and generous portions. The service is prompt, and the staff is courteous, ensuring a pleasant dining experience.
Located conveniently near Majestic, it's easily accessible for both locals and travelers. The ambiance is casual and family-friendly, making it suitable for various occasions.
Whether you're craving a hearty meal or looking to explore rich non-vegetarian flavors, Chicken County promises satisfaction. Highly...
Read moreWorst experience ever had in my life. We don't eat non-veg except eggs That's why we ordered one egg roll and one paneer roll, since it is wrapped we couldn't see what was inside, instead of giving the egg roll they gave chicken roll and I ate it unknowingly. Even after questioning they don't bother at all. They simply don't take that seriously. And replied nothing will happen we will replace it. Such a shameful behaviour. I told I will complaint and they're like do whatever you want. And even in egg biryani we got chicken piece. Such a worst restaurant and worst management. Complete waste of money. I suggest please don't go there. Especially vegetarians and eggtarins. Do have some humanity 😡. First change your title of the restaurant. And give option for the feedback and complaints. Don't play with someone's rituals. At least have the humanity to ask apology. No refund and No apology. One day you will pay...
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