Frozen Bottle - Milkshakes, Desserts And Ice Cream — Restaurant in Bengaluru

The labeling was confusing and extremely inaccurate!!! A diabetic patient ended up eating sugar ice cream because of this goof up, it's a serious thing! I had ordered 2 sugar-free and two normal icecreams. Only two boxes were labelled 'sugar' so my mom who's a diabetic patient ate the one which didn't say 'sugar' or the one with no lable. Later when we checked the flavour - which was supposed to be normal with sugar, also had no label. So does it mean without lable one was sugar-free? But this flavour in order was supposed to be normal (with sugar) icecream. I never usually say it this way unless it really looks like that - but either the staff was lazy to write the whole word 'sugar-free' or labelled the order randomly and incorrectly!! And in both the cases it unacceptable!! highly disappointed. I just hope you don't do this with other diabetic people and that they don't suffer, because you don't see it but this is...

Ice creams and shakes are great just like other outlets. However the biggest issue is, there is NO POWER BACKUP here. Forget mixer to be run on backup, this shop turns dark if there is a Bescom power cut, which is common. Last night, after I ordered, power was out and we ate with our mobile torch light. Pics attached. Power wasn't restored and it was dark for all of 30 mins we stayed, because we had already paid the bill. Obviously, when you are charging a premium, you can't expect this kind of sub par experience. Advice to management: kindly install at least minimum power backup for lighting. Even if mixer doesn't work, there are sufficient items on menu which don't require continuous electricity (lime Sundays, Ice creams,...

Visited the cafe for the second time expexting a better quality service like the first time with a male executive who served. Today she seemd like a new hire failed to explain the running offers did not attend us right. We ordered Oreo shake and hot chocolate fudge. She gave us a rusty waffle with ice cream and chocolate sauce that wasn't even hot after asking she says we don't have chocolate fudge mam. Why dint she say it when we placed the order. Very disappointed with it. Not...