The servers took 1 hour to serve our first pizza and we had taken 2 unlimited meals and one magic pan. It took a minimum of half hour between pizzas and we even brought it up with the man in this photo and he was very sweet about it and said he’s really a orry for the delay and he said he was the only one around and we were fine with it. And when we were paying the bill he was nice with us but once we payed the bill he started scolding us back. He said that he deliberately delayed our orders so that we would stop ordering because HE claimed that we were sharing. It was extremely offensive of him to make such false claims on us because all we were doing is waiting and waiting for the damn pizzas to come. Hopeless service and extremely rude and delusional server or manager or whatever he was. Extremely unprofessional of him to say something like that to us. He waited until we payed the bill and then accepted that he deliberately delayed the orders. NEVER go to Pizza Hut. You’ll come out with white hair if not none just waiting for your pizzas and getting a irritated by the hopeless service...
Read moreWorstest pizza experience I’ve ever had. Never expected pizza can be this worst too. If you continue to give same quality of food, probably very soon you must close the store. Every other Pizza Hut here gives good taste. The garlic bread was not even as tasty as a local baker’s bun. Instead of having a pizza here I would’ve better bought a pound bread. So better improve the taste and do train you chef well. On top of it the pizza was so worst lay baked, so thick crust which was just half baked and the cheese was not upto to the mark and not to leave out the veggies stuffed, they were just tossed on the pizza just for the sake of adding else the pizza would be Magherita. Dunno what they’re upto. It’s been 2 weeks since we visited, we were hungry n we went in, we later repented on choosing the store inspite of having hundred other options...
Read moreBeing a long time customer I am totally disappointed with service nowadays. Yesterday I waited for almost 2 hours in Banashankari 2nd stage pizza hut for Everyday Meal, a basic pizza and that too served in dried condition. There were only 2 persons to take order, serve, bill collection when number of customers were more than 50. This is not the first time. Same case in Kathriguppe & Jayanagar especially South Bangalore. Price is increasing day by day whereas quality and service is decreasing. Almost all the customers are irritated & we’re cancelling their orders due to late service & no proper response from suppliers. If you think that you are in a profitable position now the days are near that you will end up making heavy losses for this kind of irresponsible service. We are totally disappointed & decided not to visit...
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