Tawa Tandoor, a renowned restaurant known for its delectable Indian cuisine, was the chosen venue for a special lunch reservation at 2 pm. However, what followed was an exasperating ordeal that tarnished the dining experience entirely. From delayed seating to abysmal service and discourteous staff behavior, every aspect of the visit left much to be desired.
Delayed Seating: Upon arrival at the restaurant promptly at 2 pm, there was anticipation and excitement for the culinary delights that awaited. However, to our dismay, we were informed that our table wasn't ready yet. Despite the prior reservation made well in advance, we were left standing in the foyer for a whole hour, waiting for a table to become available. The frustration and disappointment mounted as the minutes ticked by, casting a shadow over the entire dining experience.
Staff Rudeness: Adding insult to injury, the staff's demeanor only exacerbated the situation. Instead of offering apologies or attempting to rectify the delay, they were dismissive and displayed an indifferent attitude towards our predicament. Requests for updates on the status of our reservation were met with curt responses, further fueling our frustration and sense of being disregarded as patrons.
Pathetic Service: Once finally seated, one would expect the service to improve and the dining experience to regain some semblance of normalcy. Unfortunately, this was not the case. The service at Tawa Tandoor can only be described as abysmal. Orders took an eternity to be taken, and even longer to be fulfilled. It was evident that there was a severe lack of organization and efficiency in the restaurant's operations, leading to a chaotic and unsatisfactory dining experience.
Protracted Wait for Food: Perhaps the most egregious aspect of our visit was the excruciatingly long wait for our food to be served. Despite the restaurant not being particularly crowded, each dish seemed to take an eternity to arrive at our table. What should have been a leisurely lunch turned into a test of patience and endurance as we watched other tables being served before us, despite arriving later. The anticipation for the culinary delights promised by Tawa Tandoor quickly turned into disappointment and disillusionment as the minutes turned into hours, with no end in sight to our ordeal.
Conclusion: In conclusion, our experience at Tawa Tandoor was nothing short of a disaster. From delayed seating to rude staff behavior, abysmal service, and protracted wait times for food, every aspect of the visit fell short of expectations. As patrons, we expect a certain level of professionalism and courtesy from the establishments we choose to dine at, and Tawa Tandoor failed to deliver on both fronts. It is regrettable that what should have been an enjoyable dining experience turned into a nightmare that we would rather forget. As such, we cannot in good conscience recommend Tawa Tandoor to others, and sincerely hope that they take steps to address the issues highlighted to avoid similar experiences for...
Read moreWent here for a family dinner after seeing some great reviews
Even made a reservation since it was a weekend and the restaurant insisted that we do
The place and ambience, cleanliness and hygeine is great
Now the core of the matter,, we placed orders for the appetizer and waited 30 mins, other tables got occupied in front of us and started getting served there 2nd course while we were not served even something as basic as masala Papad, soup, etc
It was becoming a task to even catch the attention of the stewards who walked all around blindly without bothering that people are trying so hard to get their attention
The food was just average, portion is small, for a Punjabi cuisine this place scores 2/10, there was barely anything flavorful, spiced, or authentically tasty.
We ordered a paneer and mushroom tikka, some soup and a snack of which the steward conveniently forgot the mushroom dish, and served the rest after a full 30_35 mins after 2 reminders
The main course was even worse with the dal fry being as basic or more bland, and plain than what you'd get at a street vendor or even a South Indian restaurant.
The kadai veg was again very less in portion, without flavour and zest and overall for anyone looking for Punjabi good should never go here
The lassi was heavily diluted, unsweetened and served at room temperature
Tables were not cleared after the course, fresh cutlery was not provided after laying Plates for the second course, salad was not served with main course and the Last list just goes on n on...
I ruined my occasion with this experience and would not like anyone to have the...
Read moreI recently had the pleasure of dining at this restaurant and I must say that it was a great experience overall. The food was delicious, and I thoroughly enjoyed my meal. However, what really stood out was the exceptional service provided by the owner.
First and foremost, the food was fantastic. One dish that I highly recommend trying is the Malayi Kofta. The flavors were rich and perfectly balanced, leaving me wanting more. The chef's expertise in preparing this dish was evident, and I appreciate the effort that went into creating such a delightful culinary experience.
Moreover, the service provided by the owner was exemplary. From the moment I stepped into the restaurant, I was greeted warmly and made to feel welcome. The owner was attentive, friendly, and went above and beyond to ensure that my dining experience was enjoyable. He took the time to explain the menu and make recommendations based on my preferences, which I found to be incredibly helpful.
Throughout the meal, the owner regularly checked in to ensure that everything was to my satisfaction. His genuine concern for his customers' experience was evident, and it made me feel valued as a guest. The level of professionalism and dedication displayed by the owner truly elevated my dining experience and left a lasting impression.
In conclusion, I had a great experience at this restaurant. The food was exceptional, and the service provided by the owner was outstanding. I highly recommend trying the Malayi Kofta, as it was a highlight of my meal. If you're looking for a place with delicious food and attentive service, this restaurant is...
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