Worst experience ever from Domino's! Not expected this at all. My parents are not big fan of pizzas, but still I convinced them to try once, and then the entire experience turned out to be a disaster. Starting with place, it's compact and no space to properly sit and eat. Order taker at counter doesn't pay attention to order details. No cash accepted either. I was forced to pay online. Simple regular pizzas took 45 minutes. The waiter brought half order after 45 minutes, then brought other items. I saw the preparation too. Our order was prepared way before and was idly sitting at the counter. They were busy preparing orders for Swiggy and Zomato. When we ate the first bite, it was cold, hard and pizza slices had become sour and stale. Didn't even complain, just got up and stormed out of the place. Never going there again at all. Horrible...
Read moreService was pathetic....the worst one i have ever seen on a Domino's restaurant Staff was not at all trained and were almost illetrate... The one person on the counter was not able to take orders nor read them correctly... We ordered for a garlic breadsticks but they took the order but when the order came they just gave plain bread with chilli flakes on the top... And later they said that, in order to cancel the breadsticks you need to cancel the whole combo In the restaurant they said to us that the air conditioner is going to turn off at 10pm and will have to sit outside. Almost all people who were with us had recieved their order wrong and everyone was fighting. Internet was also not working for UPI payment. They also did not have change in cash. Please don't visit this outlet in...
Read moreWRONG BILLING. There was a offer displayed at the counter . And I enquired about it and the staff confirmed the same . And then I placed the order. But on recieving the bill i saw she didn't apply that offer on my order . Clearly she made a wrong bill . On asking , they all started misguiding me by telling all kind of explanations for their bill none of which was true. After that I spoke with Mr Manoj ku sahoo ( as mentioned over phone ), store manager . Rather than explaining to me , he talked very rudely and aggressively . Rather than resolving the problem, he also started manipulation. Staff agreed to their mistake at last but no corrective measures were taken today . Cash counter staff name : Gangadevi Pradhan . Invoice no 64255/23/26407 Order no 17 date 10/12/2023 ,...
Read more