Sarcasm and Rudeness isn't cool in hospitality--- The Purple Blend.
We went to "The Purple blend cafe " in salt Lake. We were group of 7 . Here's our pathetic experience:
We order few drinks and starters first and then second time we order few more things. The first set of food took 40 min exact to come ( we had to ask for a follow up ) and second order came. We understood as saturday crowd brings difficulty in serving, we chose to ignore.
Next,it gets upsetting
In Main course we ordered, Pink sauce pasta. We got something which is not even close to pink sauce.
When asked one server replied and i quote" Ohhh... Now we have to make it pink " . Yes, you have to that's how pink sauce works, otherwise change the name of dish which you cannot cook! My problem is not with sheer incompetence and unprofessionalism staff has shown us because we as human have empathy how it takes to work in a high crowded environment.
My question is the behavior. The server who answered us showed pure indifference, sarcasm and rudeness, while we as a group just wanted logical answer that why pink sauce pasta will look like that? . I hope the cafe's management takes care of such behavior because when we avail a service PAYING OUR MONEY , we'll want the answer with atleast POLITENESS. Learn . The cafes are more, takes less than two second for words to spread. Hope it gets better
Attaching pic of the allegedly " pink sauce pasta" ( I can't even post this with...
Read morePurple Blend Cafe
Rating: ★★★☆☆ (3/5)
Location: Sector 2, Salt Lake, Kolkata, West Bengal, India
Ambiance: Purple Blend Cafe has a vibrant and modern atmosphere with its purple-themed decor. The ambiance is lively and perfect for casual hangouts with friends. However, it’s important to note that this cafe also functions as a sheesha bar, which might not be suitable for family outings.
Food: The menu offers a variety of dishes, and here are some highlights from our visit:
Pizza: The pizza at Purple Blend Cafe is fantastic, with a crispy crust and generous toppings. It’s a must-try for pizza lovers.
Stuffed Potato: This dish was a standout, with perfectly cooked potatoes filled with a delicious and flavorful stuffing.
Service: The service at Purple Blend Cafe is generally good, with friendly and attentive staff. They are cooperative and eager to ensure a pleasant dining experience.
Value: The prices are reasonable, considering the quality of the food. It’s a great place for a casual meal or a night out with friends.
Overall: Purple Blend Cafe is a great spot for those looking to enjoy good food in a lively atmosphere. However, families might want to avoid it due to the presence of sheesha. For friends and casual hangouts, it’s a fantastic choice with excellent pizza and stuffed potatoes.
I hope this review captures your experience at Purple Blend Cafe! Is there anything else you’d like to add or another dish...
Read moreThis is newly opened joint in Sector 2, Salt Lake. The place is really breath of fresh air and the theme is completely matching with the name of restaurant.
People are also coming wearing purple to match with theme. I felt the restaurant is somewhat a more refined version of Sumo's in terms of aesthetics. Its a vegetarian restaurant and all their dishes were good except gratin which was below average. In starters we tried many thing over there such as Manchow Soup, Crispy Chilli Babycorn, Chilli Mushroom and Gratin.
In main course we tried Masala Kulcha, Paneer, and Fried Rice and we were completely full. Quantity of 1 plate is ample for just 2 people.
You can come this place by getting an auto from Ultadanga and then a small 2 minutes walk. The only downside is less number of staffs. I know its new restaurant that is why i am ignoring slow service but this needs to improved so as to compete with other big names. Overall i would recommend you all to visit this place once.
PS. This is not paid review and my...
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