Never order food from Hibachi Chandigarh. We ordered food from the restaurant through Zomato. After a wait of 50 minutes, the package arrived. Unfortunately it was a wrong order. So we told the delivery man who refused to take it back and said that we should speak to the restaurant. Finding Hibachi's number was a big task as the number was not on the bill. We finally found the number on tha packaging and called the restaurant. It was impossible to get through. After numerous tries we got through. The restaurant behaved as if nothing has happened. After 10 minutes he acknowledged that the package got mixed up. They asked for another 30 minutes to deliver. Having no option we agreed. After 40 minutes we get a call from another employee asking g for the address as the restaurant had given an incomplete address. It's been 2 hours since our order and we are still waiting for our food. Thanks to...
Read moreToday I visited Hibachi Restaurant, expecting it to offer a good range of Chinese dishes. At the reception, when I mentioned “Chinese,” they directed me to the ground floor. Surprisingly, the entire restaurant was empty, even on a weekend.
When the menu arrived, the waiter’s behavior was more casual, almost like in a roadside dhaba, which felt unprofessional for such a place. I was looking for popular Chinese options like Chilli Cheese and Manchurian, but the waiter said those items were not on the menu and didn’t seem very helpful in suggesting alternatives.
It was quite an awkward experience overall, so we decided to leave and went instead to...
Read moreService is totally customers biased. Expect a road side dhaba to treat you well than the so called "well mannered" staff. The Plates layed out before offering chairs. Kids had to pull it for themselves. They didn't offer water despite asking for it. Was asked to lower the AC temperature
Food supposedly served to be pipping hot, but were warm.
Will not recommend this...
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