Chaayos Café Golden I — Restaurant in Dadri

I am beyond frustrated with the service at Chaayos, Amrapali Leisure Valley. Every single time I order from here, I face the same ridiculous issue - STOCK UNAVAILIBILITY. It's like they never have anything available! I recently ordered "Kala Chana Chat, Chicken Puff, and Keema Pav" from them via Zomato, and guess what? As always, I got a call back within minutes asking me to replace all my items due to stock issues. This is not the first time it has happened; it's a constant problem.

And if that wasn’t bad enough, even after I agree to the replacements, they call me back again saying the replacements aren't available either and ask me to choose alternatives for the alternatives! Seriously? If they don’t have these items, why are they even listed on the app in the first place?

This lack of basic inventory management is beyond annoying, and it completely ruins the experience. If you're ordering from here, be prepared for a long and frustrating back-and-forth. It's clear they don’t care about the customer experience at all. Avoid this outlet unless you enjoy endless phone calls and no certainty about what food you’ll...

I am bringing a serious misconduct done by the front end staff Mr. Nitin who after repeated requests didn't come to clean the tables and we kept waiting. After a long wait, when the order was placed, we found the tea to be cold and very mild hot to which we requested the staff to change. They tried convincing us to have the mild hot tea. We tried explaining then that we have been ordering tea from Chayos for the last 8 yrs +. Foods ordered came in bits and pieces after reminders. The services have become so poor, the male staff of this outlet has become very high headed. I politely asked for Pao Bhaji to Mr. Nitin and he rudely responded nai hai, he didn't even give me another option to choose. We ordered...

They forget to prepare the order in first place, let alone bring the order in time. I have seen other people get their orders before me even though I ordered before them. Staff is ignorant and make trash excuses about their mis-management. It takes them over 20 minutes to serve items that they prepare with just their microwave under 3 minutes of heating. The price of food is also expensive. Chaayos brands themselves equivalent to starbucks in terms of pricing but fails to deliver. Starbucks is also overpriced but there is some brand value. Never visiting chaayos again on my own as they never care about...