Called 3 times to store (with the help of customer care) after waiting for 1 hrs for order to be received. Store simply asked to cancel the order. VERY UNPROFESSIONAL. I asked them to cancel as I am not getting the option. They confined they cancelled. I contacted customer support again, they said order is not cancelled yet. VERY IRRESPONSIBLE. After that I was told to wait for call from Store (its 10 pm already and they want me to awake for their call even after requesting to cancel order). This new outlet in GOLDEN-I is very immature. Still waiting for refund / callback from store. #pizzahut
Spoke to Manager - Mr. Raman on 2nd January at 1 pm and then they cancelled the order actually on 2nd Jan. Pathetic management. Pls improve your staff and...
Ā Ā Ā Read moreSince i cannot select my pizza hut centre and this one is just pure crap as they take money but dont deliver.. so today 3rd Dec 24, I uninstalled PUZZA HUT APP also... and yeah my review stands.
I saw a rating of 1. 7 and knew that what I am gonna share is true. thrice i ordered, thrice the order was delivered in 1 hour after 40 min they call and announce that no delivery boy available, so the order will be late last time they sent a technician to deliver when i scolded tjem food is good but restaurant is bad, very bad i suggest, hand them to Dominos, they might do the justice with the name I dont know about the dining in but knowing their attitude n service, won't be surprised that it is also...
Ā Ā Ā Read morePathetic service! Waiting for nearly 30 min I got a wrong order, and I wasnāt the only unfortunate one, there was a queue behind me for wrong orders. They had to hold any new orders to finish the previous ones. My observation is as follows: A yelling lady on delay of order A Gen Z rolling her eyes on the wrong order A bald guy not in uniform preparing pizzas A pizza guy hastily preparing pizza topping Jumbled orders Confused employees
It was interesting to watch all of these in a same frame. Finally, after wasting an hour sipping both drinks from my meal, I requested a take-away of the wrong order, I bought a cold drink from a pan-shop, headed home and ruined my...
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