This was my first time in the Noida Pirates of Grill and I had a bad experience. The server decided to stand just next to the table, not allowing any time or privacy. Immediately after taking seats, I asked him to help us with less spicy, which he did not pay heed to. In less than 2-3 minutes, he had piled our grill with too many barbeque grills. He put grill sticks one on top of the other. Taking one grill from the lot was messy and there was simply no place to put the empty grill sticks. We had to ask for basic things such as cutlery, salt, pepper, etc. Nothing was on the table and no one bothered to check. He handed the drinks menu and stood there even when asked to allow us some time to decide our choices. There was delay in clearing the dishes as well. The server never asked if we needed any refills. The one refill I asked came after I had finished my main course. The grill was not cleared even when we started with main course. The dishes were also not taken away. We had to stack them all to the side. I heard some other person order Pita bread and I asked the server if it is there as I heard it. He just said that there was no such option available. Later I asked for a cake in different flavour and got the same answer that there is no other option despite 3 different types of cakes being put on display. He simply refused to check anything with the chef or kitchen. Anytime that I tried contacting someone else, the server would come back to listen but not fulfil anything. Additionally, he was so busy with his own conversations that it really felt that we were interfering with him. The entire experience was BAD. It is not an experience you want to have on your special day. The food was average. I would not call any dish to be extra-ordinary. Rather some dishes were not up to the standard as set by them. Overall, I would recommend not to try Pirates of Grill Noida branch. There are other options there in the mall which...
Read moreRating: 2/5 Key issues:* Poor quality and taste of grilled starters. Rude and unprofessional staff behavior upon request for food modification. Lack of coordination and long waiting times for orders.
I recently visited Pirates of Grill with high expectations, particularly for their grilled starters, which were touted as a highlight of their menu. Unfortunately, our experience fell short of these expectations.
Food Quality and Taste The grilled starters, which were the main attraction for us, were disappointing. The quality and taste of the grilled items were notably poor and lacked flavor. Given the emphasis on grilled food, we were expecting a more robust and savory experience, but what we got was quite the opposite.
Service and Staff Behavior When we requested a small modification to one of the dishes to suit our taste preferences, the staff's response was far from satisfactory. The behavior was rude and unprofessional, which was quite surprising. Good service is crucial in any dining experience, and the lack thereof significantly impacted our visit.
Coordination and Waiting Time Another issue we encountered was the poor coordination among the serving staff. Orders seemed to get lost in translation, and we had to wait for an extended period to receive our food. This lack of efficiency and communication added to the frustration of an already underwhelming meal.
Conclusion Given the subpar food quality, poor service, and lack of coordination among the staff, I would not recommend Pirates of Grill for those seeking a satisfying dining experience, especially if you're looking forward to enjoying well-prepared grilled starters. Until they address these issues, it's best to consider other options.
Recommendation: Consider revising the menu and focusing on improving staff training to enhance the overall...
Read morePirates of Grill at DLF Mall of India in Noida offers a delightful culinary experience for lovers of buffet dining. With its lively ambiance and extensive menu, it caters to both casual diners and those looking for a memorable dining experience.
The restaurant's concept revolves around live grilling stations, where diners can select their choice of vegetables and watch as skilled chefs grill them to perfection. The aroma of sizzling vegetables combined with the lively atmosphere creates a vibrant dining environment that appeals to all senses.
The buffet spread at Pirates of Grill is impressive, featuring a wide variety of appetizers, mains, and desserts to satisfy every palate. From flavorful curries and biryanis to a tempting array of sweets and treats, there's something for everyone to enjoy.
Service at Pirates of Grill is efficient and attentive, with staff members ensuring that diners have everything they need for a pleasant dining experience. Whether it's refilling drinks, clearing plates, or accommodating special requests, the staff goes above and beyond to make guests feel welcome and satisfied.
Overall, Pirates of Grill at DLF Mall of India in Noida is a fantastic dining destination for those craving an extensive buffet spread and a fun culinary journey. Whether dining with family, friends, or colleagues, it offers a fulfilling experience that leaves diners coming...
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