Mixed Experience!
I recently had their Dinner Buffet and the overall impression was a sort of Mixed Baggage. Although the taste of food served there was top notch but the service was awfully slow.
Their Dinner Buffet have an appreciable amount of variety and it starts right from the Salads. There were more than 6 types of salads followed by several starters including the Baked Vegetables and Ajwaeini Paneer, both of which were the best of the lot. Starters also included Live Pasta Counter, Pizza, Singapore Rice etc. There were 3 types of Soups and the Tomato Soup tasted quite well. Then the Main Course consisted of Malai Kofta, Dal-32, Kadhai Paneer and almost 4 more varieties of curries. Then came Deserts which again boasted of more than 10 varieties including Kheer, several types of Pastries, Cakes, Brownie etc.
All in all, taste of most of the dishes was top-notch and special mention have to be made for the Dal-32, Malai Kofta, Baked Vegetables, Tomato Soup and Kheer.
Breads were served on table and they included Naans, Lachcha Paranthas and Tandoori Rotis.
The downpoint though, was the service. It took almost 5 calls to different waiters to get just 1 glass of water. And even breads were served after several reminders and requests.
Other thing which if I have to nitpick would be the placement of Menu. It seemed that the buffet menu had been arranged wherever they found space as the Main Course was place in between of the Starters. Some Veg dishes were placed between the NonVeg dishes.
It needs urgent improvement on both of the aspects, else the taste of food here is unmatchable.
Ambiance, as expected is again very good. The Gallery that leads to the Restaurant is itself very beautiful. Although I feel the location of Restaurant within the Hotel could have been better as there were no proper signages and the restaurant was located almost in one corner of the Hotel.
Still, despite some negatives (which I surely want them to improve!) it still is a worthful experience and is a must try!
Cost for Two - 4500/-
Happy...
Read more14thfeb was my first visit to this restaurant, but my excitement for good food did not last long as i had a pathetic experience. Many things i faced which was really disappointed you must need to address-
We booked directly with the The Leela Ambience Convention Hotel, 6 nights on B&B. We were offered complimentary airport transfers on both ways.
The experience from the Airport began with the best greetings from the Chauffeur, Didar Ji. we were welcomed as a VIP.
Reaching the The Leela Ambience Convention Hotel, we were pampered.
The staffs from the reception desk, Messrs Bishal and Ashutosh were so friendly and welcoming.
The staffs from house keeping, Mr Sanjay, Pupeendar and his team always helpful and kind.
The room always tidy, water bottles, newspapers with tea and coffee as daily complimentary.
We mostly dined at the Cafe Knosh, again wonderful staffs. Once we reached late for breakfast by 1000hrs and we were well served and pampered.
To note that my spouse got ill, and all the staffs really cared, we were provided with every kind of assistance, with services of a doctor.
The guys of the Concierge were nice.
There were always a smile with the Namaste greetings from all staffs.
We were provided with breakfast packs at 0400hrs in the morning as our flight was early.
To summarize, i would say it was a WOW Experience at The Leela Ambience Convention Hotel
We felt as if at home surrounded with people who cared for us.
Every staffs of the Leela Ambience Convention Hotel, know how to put the guests first in its hospitality.
Can't wait to spend another stay at the The Leela Ambience Convention Hotel.
Thank you for making our stay the Leela Ambience Convention Hotel a wonderful one.
And special thanks from my Spouse to all the staff of Leela Ambience Convention Hotel who cared...
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