Nazeer Foods — Restaurant in Delhi

⭐ 1 out of 5 | Absolutely Disappointing Experience – Stale and Inedible Biryani

I placed a takeaway order yesterday for a full biryani after personally visiting the store. The staff member at the counter specifically asked the kitchen staff if biryani was available, and it was confirmed. I then waited around 15–20 minutes for the order to be prepared and handed over.

To my utter disappointment, the experience completely fell apart once I got home. The moment we opened the package, there was a strong off-putting smell. Hoping it was just a fluke, we still tried tasting it, but it was clear something was wrong. The rice was stale, slimy, and sticky, classic signs of food that’s been sitting out far too long, possibly reheated from a previous day. This was not fresh by any standard.

Serving food in this condition isn’t just unprofessional, it’s unacceptable and potentially unsafe. We couldn’t eat it and had to throw the whole thing away. It’s extremely frustrating to waste both time and money like this, especially when we were assured of the dish’s availability and freshness.

Please take this feedback seriously. At the very least, staff should verify the quality of food being served, especially when customers are made to wait and are placing trust in your kitchen. I won’t be returning unless significant...

My experience at Nazeer was incredibly disappointing. We initially went to the upstairs seating area after confirming with a staff member that we could sit there. We also placed our order from upstairs.

However, we soon found that there were some staff members gathered there, possibly celebrating a birthday or anniversary, as there was a cake present.

A senior staff member then told us to move downstairs and order ourselves, as the person who takes orders was unavailable that day. This was communicated in a very unprofessional manner. There was also confusion among the staff, with one telling us to stay and another insisting we move downstairs, which was quite frustrating.

To make matters worse, the restaurant was playing loud, outdated patriotic songs, which was extremely irritating. Despite requesting that the volume be lowered, nothing was done to address the issue.

My friend had recommended trying Nazeer for the first time, so I decided to stay and ordered chicken burgers. Unfortunately, the poor environment and staff behavior had already spoiled my mood. The burgers were disappointing as well—too oily, with the wrap drenched in oil.

Overall, the experience was a letdown, and I will not be...

I recently visited Nazeer for dinner, hoping to enjoy a pleasant meal, but unfortunately, my experience was far from satisfactory. From the moment I entered the restaurant, the environment was uncomfortable — the air conditioning wasn’t working, making it difficult to sit and enjoy the food in such heat and humidity.

To make matters worse, I ordered kheer as part of my meal, which arrived spilled and gave off a foul, spoiled smell. It was clear that it was not fresh and should never have been served. When I brought this to the staff’s attention, the response was apathetic and unprofessional. The level of customer service was extremely poor, with no effort made to address the situation or offer an apology.

Overall, this visit to Nazeer was one of the most disappointing dining experiences I’ve had. Poor hygiene, spoiled food, and indifferent service — all in one evening. I would strongly advise others to think twice...