Taste- 4 stars Everything else- 1 star. Ate few times at this outlet and this is what I observed. A very roadside street food style serving style. Out of many waffle serving styles, they chose cone style serving which is obviously very difficult to eat. Often serve super melted ice cream which makes it even harder to eat properly without making any mess when no disposable plates are given along with waffles. Fancy and tasty, no doubt, but definitely Overpriced for the miniscule portion size one gets. Very less sitting space. Not even hand sanitizers were available in case any customer wants to clean their hands. A general observation that they priortize to online orders over people sitting inside their shop coz the moment they get any order, they hurriedly start preparing that said order, slowing down the process of orders given face to face. Overall don't expect too much. Avoid getting icecream with the order no matter how much the staff insists, only then it would be bit convenient to eat without...
Read moreThe Outlet is Bright & Beautiful, the food is good but the service and staff takes the good part away. I ordered two waffles with ice-cream and what they served was just the basic one. Moreover, waffle of the day is mentioned as Rs.120/- on the board and when I ordered it, they charged 150 each. Clarification they gave is that it was only from 1pm to 5pm.
If the offer is till 5, why it’s called waffle of the day or why is the board not erased at 5pm. Staff is just deaf on taking orders. Seriously a spoil of the mood and day. I was there with family and kids for a celebration with their food and what they gave was just a turn-off and annoyance out of their poor service. Request to Management to look into it. Food is Great, Service and Staff is...
Read moreKirti Nagar The Belgian Waffle co as a customer I come here as every customer enjoy there welcome So When I enters the store , welcome as officer , I felt great these vibes there . They give me good environment and food and beverage. I am satisfied with their- customer service standards, food and crm . Abhishek Sharma is the CRM there . Very thankful to them for the quality...
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