Today my husband got puffs from the shop which appeared stale and uncooked /not baked properly. We went back to get it changed.The young man sitting at the counter was firstly totally engrossed in his mobile.He misbehaved by throwing back the money and did not changed the stuff on request or listen to our feedback.Despite I told him that we are a regular customer and have been buying their products right from the day of opening. Extremely poor customer handling behavior and deteriorating quality of products. Shameful behavior with regular customers.Please don't go.They sell stale days old product and if you complain they...
Read moreThe cake was incredible. Everyone loved it ...it was beautiful. It was really beyond anything I could have hoped on..the taste was delicious and the small butterflies were amazing... Twins loved it... Thank you for the suggestion and delivery on time ☺️. The owner also is very polite n have helped me with the suggestions regarding the taste n texture of the cake...even they have delivered and have made changes which we requested on the date of delivery...Thank you once again..it truely made our day n celebration...
Read moreI’m a regular customer and have been buying cake for my every occasion right from the day of opening. Extremely poor customer handling behavior. I believe product quality is good, however how you treating customers is also important. Shameful behavior with regular customers. I make my mind, I will Never go again for any product to Atul bakery Gotri. Today I purchased Cake and go for payment with Credit Card, The attendant refuse to accept credit card, I asked for Why, And there response was not...
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