Shree Kismat Kathyawadi — Restaurant in Gujarat

I am writing to express my extreme disappointment with my recent experience at your restaurant. During my visit, I was shocked to find a small cockroach in the dal that was served. In addition, there were cockroaches crawling on the wall near our table, which raises very serious concerns about hygiene and food safety.

When I reported this issue, the manager not only failed to address it properly but also behaved in an unacceptable manner. Instead of acknowledging the problem, he picked up the cockroach with his hand, rubbed it away before I could take a photo, and insisted it was just “dhania” (coriander). Furthermore, his behavior towards us was rude, arrogant, and completely unprofessional. Such conduct is deeply concerning and reflects poorly on your establishment.

I strongly urge you to take immediate corrective action to improve hygiene standards and ensure your staff, particularly the manager, are trained to treat customers respectfully and handle complaints responsibly. Until these issues are resolved, this restaurant poses a risk to customer health and safety.

Unhygienic Food served with the...

I was very disappointed with my recent experience. I found bugs in the dal that was served, and to make matters worse, there were cockroaches crawling on the wall near our table. This raises serious concerns about the hygiene and cleanliness of the place. I strongly suggest the management takes immediate action to improve food safety and maintain proper standards, as this was completely unacceptable. Above all the the manager how he is doing dadagiri with us which is unbearable please ask him to be polite with customer and tell him to Learn how to speak...

Complete unhygienic food small cockroch found in food and I call manager and manager take it cockroch on his hand i want to click photo but manager immidiatly rub it from his hand and then said it's dhaniya not cockroch.

Really don't go there. This manager is very bad behaviour and not...