I ordered the Mango Chilli cooler and this was the 2nd time I was having it. The taste was definitely off and even after a proper stir, I didnt get the same flavor as I had experienced the 1st time I ordered- that was way better.
The point I want to highlight is that you need to train your baristas on how to deal with customers who raise an issue- offer to replace/ change/ find out more about what the issue is/ conduct an intelligent informed conversation about coffee. None of these happened- the person kept on saying that he had made it as per the SOP (a tech term which I understood cos I'm from corporate but not everyone might) and this is how it tastes. I gave up in the end. My problem was more with the way this was handled rather than the drink itself. I come to Blue Tokai cos you have some of the best bariastas around and these kind of experiences just spoil the...
Read moreExcellent coffee selection, including juices and specials for the hot hot summer days. Pets welcome, and our aged GSD loves the ice cream part of an Affagato on demand in a special bowl. They've increased the food offerings to include breakfast, which we fully intend to try and then report on. Meanwhile, the Suchali Bakery offerings are a welcome fallback for days when my wife doesn't feel up to baking her famed home bread. No wonder we've become regulars! Its even more welcoming after incorporating the neighbouring shop and creating one cool, inviting hall which remains pretty full through the day and the evening. Unobtrusive, anticipative service. What more could you want for a quiet - or raucous - chat with friends, or discussing work, or settling down with your own laptop (yes, charging stations also...
Read more4.5/5 Our snack arrived earlier than our coffee and we were feeling slightly uneasy about it. To our surprise, the management made up with a free helping of the same snack along with the coffees arrival.
We hadn't asked for it, so it was generous on their part to do. We have been here before and noticed that the team doesn't compromise on service and are quite generous for Indian standards. And those are always much appreciated qualities of an eatery in India!
Everything we ordered tasted really nice and the place is quite spacious for a good chill with the family. Definitely recommend...
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