Sri Nangli Sweets — Restaurant in Himachal Pradesh

Sri Nangli Sweets, located opposite Sabzi Mandi on Baijnath Road in Palampur, is a vegetarian eatery and sweet shop known for offering a wide variety of organic sweets, North and South Indian snacks, and breakfast items in a cozy, clean setting. It holds a solid average rating around 4.3/5 across review platforms.

The highlights include their Pani Puri, celebrated for delightfully minty tangy water, and sweets made in pure desi ghee—guests frequently rave about roast barfi, rasgulla, and jalebis. Popular snacks like kurkure momos, Dal Makhani roti, and truffle pastry also receive praise.

Many diners describe it as a “neat & clean” place with quick and attentive service, offering reasonable prices and convenient parking. However, there are complaints too—some customers reported items served stale or undercooked (such as cold chole bhature, burnt dosa, or rasmalai with foul odor). In several cases, staff response was unhelpful or dismissive when issues were raised.

In short, Sri Nangli Sweets offers flavorful vegetarian fare and traditional sweets in a pleasant atmosphere—ideal for a snack or light meal stop—but inconsistent kitchen standards and occasional customer service lapses make quality a hit-or-miss. For casual veg dining on the road, it’s worth trying—but maybe verify freshness, especially with...

We stopped at Sri Nangli Sweets for lunch while returning from a long trip, hoping for a peaceful meal. The place was crowded, which initially seemed like a good sign. After waiting a few minutes, we managed to find a small table. Despite the owner and staff clearly noticing that we were a family of three, no one bothered to offer or arrange an extra chair — we had to pull it ourselves.

Things took an upsetting turn while we were eating. My 5-year-old child was quietly having his lunch when the staff began pushing his chair in an attempt to join another table right beside ours. Neither the staff nor the owner offered any apology for this unacceptable behavior. What made it worse was the lady owner standing nearby, laughing as if it were something amusing.

Such behavior is absolutely disgraceful and heartless, especially from someone who should understand the basic values of hospitality and empathy. Watching staff push a child’s chair while he was eating — and seeing the owner laugh instead of apologizing — was truly shocking.

It’s not just about food; it’s about respect and human decency, both of which this place completely lacks. If there were an option for negative stars, they would undoubtedly deserve it. A truly pathetic and disappointing experience that no family should ever have...

I think the staff working in this restaurant have a lack of coordination with each other. I placed a takeaway order for two items, and after making the payment, I handed over the bill to the staff (wearing ear rings), and he told me to wait for some time.

I waited for 10 or 15 minutes for my order to be packed, and then after some time, the earring guy sent another cap guy to ask me what I wanted to order, and they were interacting in non-verbal form with each other.

He thought that I was just sitting there doing time pass and hadn't ordered anything. I think the staff is taking some sort of drug that they don't remember about orders.

There was no rush in the restaurant, then also staff were making this type of mistake.

Also, the kadhai paneer was below average, prepared in a hurry and with fewer ingredients.

The hospitality was the worst, and I think the owner is also busy making money and generating bills rather than making good customer relationships and having a look into the workings of the restaurant.

They just want their customers to leave the...