I recently visited California Burrito at DSL Virtue Mall, and it was a thoroughly disappointing experience. The staff seemed completely absent-minded and disorganized. Despite being understaffed, they made no effort to manage the situation effectively. We waited an unreasonably long time just to place our order, and then even longer for our food to be prepared.
We were asked to wait for the veg tacos, which we were more than willing to do. However, after waiting for ten minutes, they informed us that they had run out of veg tacos. This was extremely frustrating, especially given the long wait time and lack of communication from the staff. To make matters worse, they also didn’t have guacamole, one of the main extras we wanted.
The entire experience was marked by inefficiency and a lack of basic customer service. Given the poor service and the unavailability of menu items, I cannot recommend California Burrito at DSL Virtue Mall. It was a frustrating visit, and I left feeling very dissatisfied. I hope the management takes immediate steps to improve their staffing and inventory management to avoid disappointing more customers...
Read moreWe visited California Burrito at DSL Virtue Mall and were really happy with our choice! The food was absolutely delicious, full of flavor and very satisfying. We were group of three, and all of us enjoyed! Yes, the prices are slightly on the higher side, but the quality and taste made it totally worth it.
What stood out the most was the staff, friendly and patient. One staff member (wish I remembered his name!) was super helpful in guiding us based on our cravings and taste preferences :-). Also, since it’s inside DSL Mall, parking was hassle-free and adds to the overall experience. Definitely a place I’d recommend and would love to...
Read moreI've been a regular at California Burrito in DSL Mall, Uppal, over the past couple of weeks, and I’ve consistently been impressed with the quality of food and service. Swathi, in particular, stands out — she's always focused, fast, and ensures every burrito is packed with flavor and made just right.
Her attention to detail, calm demeanor even during rush hours, and friendly attitude create a great experience every time. She clearly takes her role seriously and adds real value to the place.
Highly recommend dropping by — the food’s great, and the team, especially Swathi, makes it...
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