I have visited first time in this brand, worst experience ever, your staff is teaching me how to cook waffles, heyy man I came here just to eat not to cook., I have paid add on amount for lotus biscoff, but they have added little much of biscoff when I asked for the same he misbehaves with me and teaching me how to cook it. He is asking me for a money again. I m regular customer of 99 pancakes waffle in jubilee hill road no. 36, genuinely that is called brand. This brand is charging high price with low quality. Mush is the person who has very bad attitude. In this industry staff has to be calm minded. Pls don’t visit this place. Not...
Read moreIt's a bad and worse experience the person who is taking order's is very busy over phone, he made us site more than half an hour and refused to take card he simply claims it's not his responsibility to inform it customer responsibility before placing order we need to check and ask him weather card is acceptable or not. He is so rude to customers speaking arrogant and showing his attitude if we need pay cash and take item. Second worse part is he is very rude to Zomoto people treating as if they came to beg. Not worth for money for the quantity given. Initially it was good now when customers visit they make money...
Read moreThere is a 3 persons bench in Belgian waffle as per their store theme. But it was wet with water bcus the AC was leaking water. Ppl coming and sitting on the wet bench🤦♀️ I told these ppl how many more customers have to wet their pants, please move the bench a bit left such that water don't fall in it. They are like this is the theme our boss will scold us if you move the bench. And they are not bothered about customera scoldings? Must have some sence of responsibility towards customers right. 🤦♀️ I explained them a lot customer satisfaction is main, please move beech don't make customers wet...
Read more