Cinnamon — Restaurant in Jaipur Municipal Corporation

The place looks fine and the food is good, but my god the service is TERRIBLE. They operate a business yet no one cared to train them for etiquettes somehow. I and my friend visited the few days ago as tourists and we were on a one day tour so it was pretty hectic for us so we decided we ll directly go and eat and explore as we didn’t had much time to freshen up. We were in our pyjamas and somehow i sensed a weird response from the hospitality yet i ignored as i was in no mood to think about that but somehow they managed to make me. I forgot my charger so i asked if they have a iPhone charger she nodded and said she ll ask , time passed and i m waiting to hear from them yet no one responded. After a while i myself again have to call her and then she says they have one in the lobby and i got pretty excited for a person who’s phone was at 10% so i told her to let the food come so i could click a picture and then she can put it on charge. Next thing i know she says her manager took the charger and its no more there and i ll have to wait. I was like fine I ll wait for a while. After waiting quite a long for my food and response I asked her if they have a adapter as that will work as well. She table never to return and somehow she was not reverting back to me and i ll have to be the one keep asking again and again. Once checked out i and my friend felt like that because we were young they looked down upon us. I cannot believe an establishment such as this treat people so indifferent. We the youth are the future and consumer of this nation treated so bad how they expect to retain future customers or a good review. I and my friend had a fight where he asked me to let it be and I couldn’t hold it in , i saw a smirk on the waitress face, is that how well established hospitality management train them? To not do their job? I had to raise it with the manager yet he was of no help instead he said sure ma’am and walked out of their. The service is very poor and the place treats people indifferent based on how they looking and what they wearing if only they could be trained into how not to judge who has deep pockets and...

I recently visited Cinnamon, after making a table reservation in advance. Upon arriving, I was shocked to be told by the staff( Chitranshu) that they had no record of my booking. The staff member I spoke to was dismissive and rather rude, simply saying, "No, there’s no booking."

The situation was especially frustrating because the restaurant was nearly empty at the time, making it clear that accommodating me wasn’t a logistical issue. I had to insist firmly before they eventually gave me a table, but the whole interaction left a bad impression.

The experience highlighted a lack of professionalism and communication in managing reservations. I strongly recommend that anyone dining here double-check their reservation details with the restaurant beforehand to avoid a similar situation. While the food may or may not make up for the initial experience (depending on your expectations), the lack of courtesy is hard to overlook.

Would I return? Only if the management improves their reservation system and...

We had the best dining experience in Jaipur thanks to Cinnamon's service, food, ambience and hospitality. The place exudes a vibrant royal vibe reminiscent of the days of yore.

We tried the "Sil Batte ka Chicken Tikka" as an appetizer and "Gosht Kacchawa" aka "Lal Maas" in the main course. Having had these 2 dishes innumerable times in Delhi and Jaipur, I can vouch that the Cinnamon's Chef's version of these 2 dishes was exemplary, unique and mouth-watering. The cocktails were also finely prepared with just the right amount of liquor. They have the "Rajasthani Thali" option as well but since we are light eaters, we didn't opt for the same.

The chef, Pradeep, came to collect feedback from us at the end of our meal and we were delighted to share our wonderful experience.

An after meal walk around the corridors brought a soothing feeling to our psyche as we glanced at the Jaipur royal family photographs adorning the walls of the property and waited at the lobby for our...