KFC — Restaurant in Jammu and Kashmir

I even doubted whether it was real KFC or a copy 😂

I have tasted KFC from different states and countries, and I trust there is a minimum standard of taste and quality for the items served there.

But after having the dinner here, I lost faith in KFC. It was a pathetic experience I had on March 12, 2024.

I ordered some bucket chicken with a mix of spicy and normal.

The chicken had no taste and felt overcooked and dry.

Spicy chicken also had the same smoky smell, and we didn't eat it after trying one piece.

The fries were overcooked. My 3-year-old son usually eats French fries from everywhere, and even he didn't like this one. It was overcooked and had a smoky smell.

I went and tried to speak with one of the staff members in the shop; I don't exactly remember his name (Surinder, I think), He didn't even show the respect to listen to the genuine review, and he started arguing that they are providing the best chicken in the city and they are following the same process as all the KFCs in the world.

The behavior was so disrespectful, and we left KFC after 5 minutes of useless arguments.

I don't suggest you visit this outlet if you have ever visited any other KFC in your life, They are selling something else there in their...

Edit: Raw chicken Served!

3 days ago i went to your M. A Road newly opened frenchise KFC. The food was straight out bad not the kfc i used to have. So anyways decided give this another try and went back yesterday so i ordered chicken striped with extra dips and classic zinger burger. Due to current situation we had to take away as dine is not an option. So took my order headed out. First of all there were no dips in the order even though i was charged for them as you can check on the bill.The chicken in zinger burger was raw. I don't know what made the owner think on cost cutting and having the best restaurant that received such incredible response is compromising the brand KFC as we know it. Previously i gave him the benefit of doubt but now that is not an option as the food is terrible. You either close the frenchise or...

I visited KFC today and ordered a burger, but it wasn’t quite up to the mark — some of the fillings mentioned were missing. I was initially disappointed, but I truly appreciate that the management handled it well and promptly replaced my food.

That said, the chicken seemed pre-cooked rather than freshly made, which is not what you’d expect when paying extra for KFC quality. The restaurant was completely empty on 15th August, so there was no rush that might have affected the preparation. Fresh food, made exactly as ordered, should be a basic standard regardless of how busy it is.

Later, after my complaint, the team did a great job in resolving the issue. This is why giving proper and genuine feedback is important — it helps maintain quality and improve the customer experience.

Thank...