Eclair- The Bakery Lounge ( 100% eggless bakery — Restaurant in Kanpur

Today it was the worst ever experience , I ordered as usual I ordered an ice tea along with dry chilli paneer , imagine what an ice tea was served after 25 mins when I almost completed my dry chilli paneer , the worst part it was the worst and the most pathetic ice tea could have ever been serverd in any grade outlet.I immediately complaint about the same to the floor manager and she very calmly handled the situation and removed that ice tea and threw it in dustbin . The the worst nightmare was yet to come , I paid my bill of Rs.398/- as told by the cashier and I paid the same amount to the cashier , but when I checked the bill an ice tea was added which I didn't even consumed and when I asked the cashier very smartly an another person from somewhere came and started to give silly excuses and I wasn't returned my money back . Is this the way such renouned outlets treat their regular customers Bill no...

Worst experience ever.. Ordered a 5kg cake for my parents anniversary and paid 6000rs for a fruit cake.[rs 1200 per kg] and got a worthless cake with uneven finishing and only bread and cream of low quality without any fruits..i request u all not to purcahse cakes from this store if u don't want to spoil your memorable events/functions. Went to Eclairs shop to claim for the cake and refused from the owner for any claim as if the cake was given free cost..i will not recommend anyone to waste their money here and as you can find better place to get a cake with amazing taste at much less cost.its really a...

I live in Delhi and my family in Kanpur. On my nephew's birthday I asked Mr. Amit Singh to book 1kg. butterscotch eggless cake and paid him 1200/- for the same. But to my disappointment he sent the worst quality cake with cheap packaging. Everybody complained about it. Further to my disappointment, when I complained him about the same he accept his fault and agree to refund the money. But soon after that stopped taking my calls. Blocked me from whatsapp. Thats really disgusting and basically called fraud. Never going to order again from this place....