Domino's Pizza | Saralebettu, Manipal — Restaurant in Karnataka

They don’t listen to customers needs Overall complaint : 6 out of 8 times they haven’t given a bill Terry are out of paper, Charge on scanner or system isn’t working

I have asked them to show me the bill and they show it to me on the computer 6 out of 8 times!

Specific complaint

There is a lady manager at the store who’s doesn’t listen to your order properly - she claims her name is Samitha and is the store manager apparently - BUT in the receipt she signed is as deepthi !!!!

Please see attached receipt as proof

I ordered a meal for 4 - veg options

. She asked me twice if I wanted pan pizza base and I told her I want regular base no other base.

She Didn’t give me a bill till we finished eating then come the extra charges of rupees 100. I asked her why she says you told me pan pizza me I told her twice I told you rgwykar base nothing added. She ignored me like customers don’t matter and she is the final authority on this.

Question isn’t about money but about her not listening to customer and attitude that she is right!

Plus she lying her name is Samitha when on receipt she signed in as deepthi

How can you have such a person running store where there is no customer care ?

I have complained to general number and also writing an email

I would like to see your store manager attitude toned down and apologise to customer like me

Please give her a demotion for one month for her to understand...

Visited this outlet on a Sunday (May 04, 2025) with family. No one was available to take orders, and the app failed to authenticate. Waited for a while, then we had no choice but to leave and ended up at Pizza Hut instead.

The place seems to be run solely by Suresh and Ramesh fictional character —at least that's what it felt like, with just two overwhelmed staff trying to manage everything and few lazy just chit chatting. Domino’s should seriously take note and reconsider who they’ve given the license to run this location. Totally unprofessional and not up to...

I ordered a meal for two, which was listed at Rs 549 on the menu. However, the staff informed us that there was an ongoing offer, and only the cheese burst pizza was available. We agreed, but when the bill arrived, it totaled Rs 830. When we questioned the higher amount, the staff explained that the menu price hadn't been updated. I also didn't understand the offer, as it seemed to force us into getting the cheese burst pizza, which we didn't initially want. Overall, the experience was disappointing. Dominos, kindly look into this. We expected better...