Santana Restaurant — Restaurant in Kerala

Extremely disappointing experience that left a lasting negative impression. While the food was passable, the behavior and attitude of the staff overshadowed everything else, reflecting a deeply troubling servile mindset. I witnessed an Indian family politely requesting a front table with a sea view, only to face dismissive and rude behavior from two waiters. They blatantly claimed the table was reserved, and when the family inquired about availability for the next day, they responded that it was booked for the next four days. Their demeanor and tone were unprofessional and condescending, making it clear that the family was being unfairly sidelined.

This kind of treatment felt like blatant discrimination, prioritizing profits and certain guests over fairness and respect for their own people. It was disheartening to see such bias in action, especially in a place where hospitality should be a priority. What made it worse was the smug attitude of the waitstaff, who seemed more interested in asserting authority than providing a welcoming experience.

When a restaurant undermines its guests and treats them unequally, the taste of the food and ambiance become irrelevant. Such behavior not only reflects poorly on the staff but also tarnishes the reputation of the establishment. This wasn’t just bad service—it was outright disrespectful, discriminatory, and a glaring failure in basic hospitality standards. Deeply disappointing on...

Santana Restaurant is an excellent place to eat in Kovalam. The food is delicious, the service is great, and the view is amazing. I highly recommend it to anyone looking for a great meal.

I started with the fish curry, which was cooked to perfection. The fish was fresh and flaky, and the curry was flavorful and not too spicy. For my main course, I had the grilled fish, which was also delicious. The fish was cooked perfectly, and the grilled flavor was amazing. I also tried the banana fritters, which were a great way to end the meal. They were sweet and crispy, and the perfect way to satisfy my sweet tooth.

The service at Santana Restaurant was also excellent. The staff was friendly and attentive, and they made sure that I had everything I needed. They were also very knowledgeable about the menu, and they were able to help me choose the perfect dishes.

The view from Santana Restaurant is also amazing. The restaurant is located right on the beach, so you can enjoy a beautiful view of the ocean while you eat. The atmosphere is also very relaxing, and it's the perfect place to enjoy a meal with friends or family.

Overall, I highly recommend Santana Restaurant to anyone looking for a great meal. The food is delicious, the service is great, and the...

I was many time at this Restaurant. And I could only say that the staff member are very friendly, explained me also when I did not know the Food. They are looking for a good atmosphere and are very careful. The food you can eat over Salad, soup, vegetable, vegetarian, also fresh fish and India food. So many different types. I like this. Also when you ask for a Special food choice they will make it possible. Great service. From drinking you can find fresh juices, Wine, Mocktails and of course tea. The view on the sea is incrediable Beautiful from here. The ordering you can do very fast and the Order is very fast delivered. The music is good. Its clean restaurant, also the toilet is very clean. When you are more then one time there waiters Remind your Order and know what you like. I really recommend to go to this restaurant. It‘s a Great Place No matter if you want to eat breakfast,...