Aminia Restaurant - Golpark — Restaurant in Kolkata

I visited the Golpark outlet of Aminia recently with high expectations, as this was my first time dining here (7/9/2025, Sunday). While the food itself was quite good in terms of taste and quality, my overall experience was disappointing due to the extremely poor service.

The biggest concern was the behavior of the waiter who attended our table on the second floor. I believe his name is Ansar, though when I politely asked, he initially refused to disclose it. His attitude was rude and unprofessional, which immediately set a negative tone for the dining experience. A restaurant with such a strong legacy should train its staff to treat customers with respect and courtesy, but sadly, that was completely missing here.

Another major issue was the delay in service. From the time of placing the order to finally receiving the food, it took nearly 45 minutes. Such a long waiting period is unacceptable, especially when the restaurant was not overcrowded at the time. To make matters worse, I could not find a manager or receptionist to address my complaint on the spot. The lack of visible management further reflects poorly on this outlet’s commitment to customer service.

While I appreciated the food once it finally arrived, the rude behavior of the staff and the excessive waiting time overshadowed the experience. For a first-time visitor like me, this left a lasting negative impression.

In comparison, I would prefer visiting Karim’s, located just opposite to Aminia, where I have consistently found both good food and courteous service. Unless the management of Aminia Golpark takes serious steps to improve staff behavior and service efficiency, I am unlikely to return or recommend this...

I visited Aminia Restaurant, Golpark recently and was pretty amazed by the precautions followed by them.

Dine-in (Reopened from 8th June) (Timing 11AM-9PM until further Govt instruction) • Temperature checks of the customers are being done at the entrance with proper sanitization. • Visitors wearing proper masks are only allowed. • Big groups are allowed on prior booking but sitting jointly is not encouraged. • The physical distancing of 6 feet is being maintained in the queue as well as inside the restaurant near the toilet and washing area. • The tables are arranged at the 6 ft distance to follow the social distancing norms. • Sanitizer sachet is kept at every table. • The tables, chairs, cutlery, and crockery are being cleaned and disinfected after every meal. • They have also included the option to avail biodegradable cutlery, crockery, and sanitizer sachet only by paying Rs 20. • Deep cleaning and sanitization are being done every fortnight as well as in every 2 hours to keep the premises decontaminated. • The restaurant has also decided to encourage the customers to use the digital menu and payment methods. • The disposable menu is being provided to those who cannot use the digital platform. In-house staff- • Face shields, masks, and gloves compulsory along with temperature checks at least thrice a day. • They have also reduced kitchen staff to maintain social distancing inside the kitchen.

Now coming to the main part, which is food❤️ No complaints truly. Every dish was at its best👌 I tried - Chicken Reshmi Kebab - 275 Chicken Tikka Kebab - 275 Mutton Awadhi Biryani- 380 Chicken Chaap-205 Firni-70

If you haven't visited then yet, you are missing a...

As the festive mood is on all the restuarant are opened and we are excited to visit them during this festive season and we bengali have a special feelings for Biriyani and when the name of biriyani comes , the only restuarant that comes in our mind is Amminia . Few days ago we visited Amminia at Golpark Branch and the restaurant has re opened from 8 th June . The following are the safety precautions taken by the restuarant

1. Temperature checks of the customers are being done at the entrance followed by proper sanitization.
2. All the customer visiting Amminia must wear masks orelse the customers will not be allowed .
3. The physical distancing of 6 ft. is being maintained in the queue .
4. The tables are arranged at 6 ft. distance to maintain social distance which is necessary during this pandemic.
5. They have also included the option to avail the biodegradable crockery , cutlery and Sanitizer sachet only by paying Rs. 20
6. The staff and the all attendant inside the Ammina were wearing mask and taking best protection while serving . The foods were really tasty and it was a heavenly feeling to have Biriyani and after such a long time . The item i tried were Chicken Tikka Kebab- Rs. 275 Chicken Reshmi Kebab - Rs. 275 Mutton Awadh Biryani- Rs. 380 Chicken Chap - Rs....