Cake It Away — Restaurant in Kolkata

The taste of the cake was good but they completely messed up the design of my daughter's birthday cake despite sharing pictures and clear instructions in English. The premium price paid is both for the flavour and the design. What a waste! Mistakes can happen but what was terrible was that the owner was unapologetic and wasn't honorable enough to accept blame, instead was determined to pin the blame on the customer. Sad that a talented baker and a business person like her has such poor customer orientation! Everything is good till she doesn't mess it up- once she does she'll completely wash her hands off it. I was a regular customer but after this fiasco and show of attitude I am never ordering from there. There are equally good or better bakers than this in the city with a much better attitude...

Messed up the design of the cake. The owner does not want to talk at all and only asks for text conversations. She said she was too busy to even accept a phone call to take an order which eventually led to the blunder. She misunderstood the texts and completely gave me a different cake design than what I had ordered. Though she refunded the decor amount , that does not take away the fact that it completely ruined my son's first birthday cake design. Never ordering...

I just had to say how absolutely magical the cake was! It was not only stunning to look at, but it was also incredibly delicious. Each bite melted in our mouths, leaving us wanting more. You truly outdid yourself with such a beautiful and mouth-watering creation.

Thank you for making Anaisha’s birthday extra special with this...