Response to the owner's comment (original review below): Lol, the waiter helplessly said, "Visit again for better experience", which in no way is "addressing the issue". There's no reason for me to risk my valuable time and money at this 'tavern' again with so many awesome places nearby, since my issue wasn't looked into.
The waiter at the restaurant and even the owner in the Google response both had the opportunity to turn this experience around if they cared. Instead they sarcastically remarked "We are sad to know about your ' traumatizing experience' and request you to take care of yourself."
While my review covers the disgusting food, the owner's response speaks volumes about the management's pathetic attitude towards customers and their experience.
I strongly urge everyone to not visit this restaurant and to not waste their time and money like me.
Original review: This is by far the most terrible cafe in the city, and I'd never even wish it upon my worst foes. Here's my harrowingly disheartening experience from Feb 26, 2022 around 9:15 pm.
We visited the place and ordered a meat lovers pizza worth 400 Rs. The waiting staff was polite and offered us the option for either pork or chicken or both and we chose both. All good till here, this is where the goodness ends...
The pizza had thin crust and seemed to be smaller than eight inches. The meat was not fresh, it was worse than the frozen meats we get from typical food delivery services, and absolutely bland and tasteless. I got some meat but it lacked the taste of either any chicken or pork. There was some cheese, but no other condiments.
Having had the amazing Hog Lovers And Hog Lovers Reloaded pizzas from Macazzo, or anything literally from the nearby cafes like Blue Mug or Beanshot (which are much cheaper), my lowest bar of expectation was at least some fresh meat, or some flavor for 400 bucks, not some frozen and tasteless salami and sausage pieces thrown onto a thin bland base that vilifies the name of pizza. I somehow gulped it down with some tabasco sauce for taste.
Bland disgusting taste, and on complaining about the same, we were not offered any resolution except a promise for better food next time, curious why I paid 400 bucks this time 😂 😭 . So there's no refund, no free beverage or literally anything to appease my pain or anger💢.
Also when I wanted to speak to the manager, the waiter offered to help himself, I don't know if there's no manager or he just didn't want to call the manager up or what goes on at this place, pretty surprising for a place with 4.3 stars on Google reviews.
If you cannot cook, don't worry, just make anything at home and the result will be better than this. Or just order online from anywhere, you can't possibly do worse than this. This experience is somewhat around 150 bucks imo (price includes ambience), for the food itself, I won't really have it for free even.
To conclude, if you want to ruin your evening with the worst food in town and terrible customer resolution, visit this place and you'll also be paying at par with the best cafes for a truly traumatising experience.
Attaching a picture of our pizza slice, as a memoir of this mind...
Read more6 months' lockdown and homemade food made me tired of life. Then Suddenly I decided to visit The Tavern Cafe which was there in my bucket list for so long. Being a North Kolkatan, I was never reluctant to visit Cafes and Restaurants of South Kolkata. Keeping in mind of Cafe Culture, this one literally stole my heart with its ambience, decor and wallpapers!
All hygiene protocols are being maintained along with constant sanitization and use of masks by staffs. Vistors are also not allowed without mask and sanitization will be done again before entering the place.
Staffs are enough courteous and served us in proper time. They helped us with placing order using mobile scanner as we were totally new to this system during covid time.
We were served with
Chicken Olivetti - I found it to be the continental version of Chicken Pasinda. It is one of their signature dishes.
Pepper Fish - This one just stole my heart. It was not less than the showstopper among all. Must try I say!
Mixed Suace Veg Pasta with Garlic bread- The good part of the pasta sauce was, it dint get sticky though we had it after a long time it was served.
Meat Lovers' Pizza - This was like any other Meat Lovers' Pizza we had. It was okayish.
5.Paprika Grilled Chicken with herbed rice & veggies - It was tender with a droolworthy aroma . Must try from their menu.
3 treasure Noodle with Chilli Chicken - It was something new to me. Liked it!
Egg Fried Rice with Chilli Basa Fish - Being a Basa lover, I just loved this one! All the Basa lovers, don't miss this out!
BBQ Chicken Pizza - BBQ pizza is always my favorite one. They dint disappoint me with this.
Brownie with Ice cream - The brownie was so soft and lipsmackinng. Being a dessert lover, brownie is something I cant skip!
Caramel Custard - It was okayish because I am not fond of Caramel Custard. Custard lovers can give it a try.
Mud Pie - Again this dessert just stole my heart. I tried it first time. Must try dessert from The Tavern Cafe.
Along with these starters, Main Courses and Desserts , mocktails were served on our table which are very refreshing after a sweaty journey from North Kolkata to South Kolkata!
Folks, Visit Tavern Cafe today as they have started their new combo menus at very reasonable price from 14th September. If you wanna avoid dine-in outside, you can always order via Zomato/Swiggy.Even, they have their own delivery option available now.
Bon...
Read moreA minute walk from Lords More is where the exact location of this newly opened beautiful Café is! Stunning interiors, wonderful cowboy themed decor, soothing ambiance, pleasant music, quirky wall graphitti coupled with fantastic hospitality & a fun filled vibe says all about this place!
With a big outdoor seating area with accommodation of 10 people, Tavern Café has it's own charm. Board games, story books, swing chairs & much more adds a special advantage to this fabulous place!
Our recent visit to this place was something worth remembering! The owner's hospitality added a special element to our dining experience! As recommended by the staff, we opted for some of their lipsmacking appetizers namely the 3 Eggs Mushroom & Cheese Omlette & The Kung Pao Chicken. The former was definitely outstanding with the gooey layer of cheesing adding deliciousness to the fantasy! Drool worthy, yummy & filling, the Omlette was served with chicken sausage which again was mesmerizing surely! The drinks were class apart with a superb curation of ingredients. We loved the Virgin Mojito & the Orange Cooler! Lovely, fizzy, filling yet refreshing indeed! We also tried the Chicken Involtini Fritti which again tasted out of the world! The flavour and taste were on point with a crispy layer of the covering. Served with a green chutney as condiment, this appetizer was again a superhit!
Coming to the mains, the Chicken Chowmein & the Hot Garlic Chicken turned out to be quite pleasing. With a good balance of spices, the gravy tasted nice! The Blueberry Cheese Cake & the Brownie with Vanilla Ice cream was a perfect end to the delectable meal.
Service is fast & the staffs are cooperative as well. Divided into two three sections, indoor, outdoor & the private dining area comprising of luxurious sofas & a television, Tavern Cafe has amazed me totally not only by the food but also through every element a cafe should possess.
Pricing is on the lower side. Providing huge quantity with top notch quality at such a price is something definitely worth appreciating! This place should definitely be on your check list & is a must visit for everyone out there with friends, family and loved...
Read more