Crezy Cheesy is a popular eatery known for its delicious cheesy snacks, offering a wide variety of cheesy treats, from pizzas to pastas, and more. However, while the food quality is generally well-received, the service at the restaurant could benefit from some improvements.
Service:
One of the most noticeable drawbacks at Crezy Cheesy is the inconsistency in service. Despite having a diverse and tempting menu, the staff seems to be slow in responding to customer requests, and orders often take longer than expected to arrive. At times, the staff appears overwhelmed and can be slow to clear tables or attend to customers promptly. While the restaurant can get busy during peak hours, better management and attention to customer needs would significantly improve the overall dining experience.
Ambiance:
The ambiance at Crezy Cheesy is casual and lively, with a warm and cozy environment perfect for enjoying cheesy comfort food with friends or family. The seating area is comfortable, but during busy times, it can feel cramped, especially if service delays lead to longer waiting times for tables.
Food:
Despite the service challenges, Crezy Cheesy does deliver on taste. The cheesy offerings are rich, flavorful, and satisfying, making it a go-to spot for cheese lovers. The menu provides a variety of options, and the dishes are generally well-prepared, fresh, and flavorful.
Overall Experience:
Crezy Cheesy is a great choice for a cheesy food fix, but if you're looking for a smooth and efficient dining experience, there is room for improvement in the service area. Better management of staff and faster service would elevate the overall experience, making it a much more enjoyable spot for a quick bite or a leisurely meal. With some attention to service updates, it could become a truly top-notch destination for...
   Read moreWent here after being suggested by a friend even though there was hardly anyone at the restaurant. We ordered Cheesy blast burger and made it a meal with peri-peri fries and thumbs-up. The burger was below average. The fries were good but on the burger, no spread was used, only one cheesy patty, lettuce and the burger bun with some cheese melted on top. Highly disappointing. Still went on to order the pizza combo (âš249) with Mexican fiesta, 3 piece garlic bread sticks with cold drink. The pizza was a total disappointment- with regular store type pizza base with toppings and some cheese that totally felt like a an experiment made at home. Stores at least try to make it close to real pizza. But these people just gave whatever they want. Garlic bread was just bread roasted with butter and chilli flakes. I was so pissed I wanted to complain then and there. And the orange juice was also very average. These people are not even putting efforts to made the good taste good like the cafe and menu would...
   Read moreMy review is similar to what they are posted already for the lowest ratings in the other reviews. Food is good and tasty without any doubt but the service is terrible. Experienced 2nd time.
1st time we came, we order the dish recommended by the service person. 30 minutes.. our order was not still there.. later we asked and got to know from them that they forgot the order completely.. And again after waiting for 10 more minutes service person came and told that the order we gave (suggested by him only) is not available to prepare... Really???
2nd time.. ordered pasta and a drink. While ordering we explicitly mentioned to bring the drink first.. 30 minutes.. no drink.. no pasta.. they brought after we reminded them.. within this time we also observed the family who visited, waited for 20 minutes on table and left as nobody came to them to ask for the order..
We will visit other branches (for the taste) but...
   Read more