Blue Tokai Coffee Roasters | Chembur — Restaurant in Mumbai

I recently visited Blue Tokai, and while I acknowledge its potential for growth and development, my overall experience fell short of expectations. Known for their exceptional coffee and food, this particular outlet failed to provide the warm and inviting atmosphere I have come to associate with the brand. Here's a breakdown of my visit:

Ambiance: Unfortunately, the cafe lacked the inviting ambiance that I have experienced at other Blue Tokai locations. The atmosphere felt somewhat cold and impersonal, leaving much to be desired in terms of comfort and coziness.

Service: The staff's training and courtesy left room for improvement. It seemed that they could benefit from better training to ensure a more customer-oriented approach. The lack of attentiveness and overall politeness detracted from the overall experience. This is does not apply for all the staff but for a few among them.

Food and Coffee: The one shining aspect of my visit was the quality of the food and coffee. Blue Tokai is well-known for their excellent coffee, and it lived up to its reputation at this location as well. The food, too, was commendable and met my expectations in terms of taste and presentation.

Service Incident: Regrettably, my experience was marred by an incident that occurred during my visit. Despite specifically ordering a combo, I did not receive the combo. To add to the disappointment, I was later asked to pay extra for the item. This lack of attention to detail and the subsequent inconvenience significantly impacted my overall perception of the cafe.

In conclusion, Blue Tokai has the potential to become a great cafe, but there are several areas that need improvement. While the coffee and food were commendable, the lackluster ambiance, poorly trained staff, and the service mishap prevented me from giving it a higher rating. I sincerely hope that Blue Tokai addresses these issues to provide a better experience for...

This was long due on my list since I first heard about them from one of my friend, and trying their "mixed easy brewing bags" from their online store, it was on my to visit café, long over due finally got chance to visit this small, compact and cozy yet absolutely exciting and amazing Coffee Rosters and cafe. If you are fan of coffee, learn or excited to know about coffees, brewing it and learning how to make a perfect way this could be a small task you could add to your experience. Located in slightly "inside" building but can be found on Google Maps with proper instructions, Pro tip- it is located in compounds of Apollo Hospital. Great Coffee, amazing food, must try their Croissants, exceptionally well made. They also let you take the tour for "Bean to cup" experience. Where you see the roasting machines, their beans from different estates across India, packaging unit, I was very excited to see the whole process while drinking the freshly made Cortado(A cortado is a consisting of espresso mixed with a roughly equal amount of warm milk to reduce the acidity. The milk in a cortado is steamed, but not frothy and "texturized") served in small kind of Tapti Cup Style cup. I got know more details about coffee and the whole process. I ended my tour and experience with friendly service and yummiest Salted Chocolate Cookies! I highly recommend it if you really not a fan of SB and don't want to spend so much money on a cup of coffee but you still love to explore coffees! Learn something about Beans, Coffees, Brewing Equipments and...

Blue Tokai was a good find since my family loves coffee & munch on baked goods. The location is right adjacent to the Apollo Hospital, in the same compound. Walk fast & you might miss the entrance ( that's what happened the first time) I'm not sure why people complain about the location, ambience, food quality. To my family, all of the above were good enough to tick all the right boxes. The coffee roasting & prep are right next to the eating area. So, it's an interesting view. Location is much smaller when compared to other location. But there is a certain charm to it. Food wise, menu is more or less the same. Our usual treats are the French Toast, Chicken Ham & Scrambled Eggs, Avocado Toast, along with Coffee. Another plus point is the cafe being pet friendly. Our preferred time is early mornings, to avoid the usual day rush. Eating at a slow pace is something we city folks have forgotten. Much thanks to the staff of Blue Tokai for timely service & explanations regarding the various roasts of coffee available there. All-in-all, a good morning investment for a fully satisfied stomach, & a smile...