Hotel Maharashtra Darbar — Restaurant in Nashik

Hi All,

I would like to bring to your attention an issue regarding food quality and service. A week ago, while traveling by train, I placed an order through Zomato from this restaurant. I had specifically ordered mutton, but was instead served chicken. Upon raising the issue with Zomato, I received no assistance in resolving the matter.

Additionally, the restaurant staff refused to acknowledge their mistake, which raises serious concerns about their accountability and customer service. I have attached a screenshot for your reference as evidence. Had I not captured this, many others might have faced similar deception.

I strongly advise against ordering from this establishment, as there is no guarantee of receiving the correct food. If they can serve the wrong items without accountability, customers may unknowingly consume something they did not intend to order.

Please review this concern and take appropriate...

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