Theobroma Bakery and Cake Shop - Vasant Vihar, New Delhi — Restaurant in New Delhi

Hello 👋 How are you? I came here searching for something sweet. To my surprise they had a chocolate chip cookie brownie and chocolate cupcake that I couldn't refuse. They even warmed them up for me.

The taste was excellent, 2 friendly guys working, and they had several options to choose from at great prices. I sat down upstairs.

I'm confused why the reviews are so low!? This place is a great example of why I love to try out different places myself. Highly recommend based on what I ordered.

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Extremely Disappointed – Order Declined Without Justification, No Support from Customer Care

I placed an order with Theobroma, which was unexpectedly declined without any valid reason. I received no timely update or refund, and to make things worse, their customer care was completely unresponsive and unhelpful despite multiple follow-ups.

For a brand that prides itself on quality and service, this is deeply disappointing. I lost both time and trust—and there was zero accountability or effort to resolve the issue.

Order Details: [Order ID 35730340] I urge Theobroma to review their order and customer support processes immediately. This experience reflects poor service standards and disregard...

Visited on 25/01/2025. It's a cozy spot with two levels—the ground floor for ordering and billing, and the first floor for dining. It's self-service. We tried a Vanilla & Blueberry Cupcake and a Strawberry Tart, which together cost us around ₹350. They offer some discounts if you order through their app. Unfortunately, the food wasn’t very impressive; it tasted dry and didn’t seem freshly prepared. The ambiance was cute and decent, but on the smaller side. Overall, an okay experience—I'd...