Modern Bazaar — Local services in New Delhi

I wish I didn't have to give even a star to Modrn Bazaar. My family has been a customer of Modern Bazaar for 20 years and I have seen the quality of staff and service in the past 5 years go to the dogs. It's disappointing and saddens me to see this lovely brand that I used to be so proud of become commercial to the extent of losing loyal customers. They have money to make fancy stores in multiple locations, but sadly the basant lok branch is like a store room, and so patheitcally organized and structured, even after multiple renovations, they have failed miserably in making it convenient and hygenic.

Secondly it's products and produce. The meat is of bad quality, as ameat eaters and pork lovers, we cook it on a daily basis. So we know when the meat is bad, we know when the bread is stale and the veggies are not fresh. They may have variety but the taste and quality is so pathetic. I have never purchased meat here after buying it for a month on a regular basis coz its unclean.

Thirdly, the staff is badly behaved, forever fighting with one another and little do they know of any products that exist in their own store. I asked for Brasso and Comfort at the store, the lady had no idea what i was referring to, and finally wjth an over cobfident attitude told it wasn't available. I found it after searching myself.

The website, is the worst part of this. I used it to place an order this week, this was my first time with mb, as i usually use Big basket. I chose a time of 12.30-2.30pm. Even thought the website is inconvenient, i managed to place an order under 1000rs and waited for the grocery to arrive. They never did. I called the store at 2.30 and they said he hasn't left as my order is below a certain price limit. Hence not a PRIORITY! Later she tells me he's comjng walking since i insisted that i stay across the store, and if i was informed of this drop off retardness, i would have picked it up myself. She tells me he's on his way. 3.30, i call them again to ask where he js, and they put me on hold for the 4th time, to tell me there is a delay and he will come in 1 hour.

I mean, i wish these guys all the best, but with the kind of repetitive issues fights and bad behavior i read of MB, it is...

I am studying near Priya and I am also a regular customer to this bazar but recently the one we eat noodle like Maggi used to sell in here.not only in here but also in munirka and north delhi.before in here I used to get it 99rs per ramen(noodle).sinc ethere is no MRP they used to sell it on 99rs and in Korea it used to sell somewhere around 45rs.dulue to it's import system they said they are selling at 99rs but yesterday when I went to buy the noodle.in the price tag it's written 175rs per noodle.iy doesn't make any sense.how can they take so much like 175 per maggi.and I tried to talk with manager that before you used to sell this at 99rs and now it's 175rs...it was like so disappoint.i have told them I used to get this at 99 and they were like telling me it used to sell 175 from the start.also some of the workers were not coperative and even saying stuff like yeh log bhes karta hai.i have right to know how the price changed all of a sudden and even I don't think everyone Cannot pay one noodle(Maggi) for 175rs.it was also in small size as well...I was so disappointed and there is also a departmental store near modern bazar opposite to 24/7.we have asked how much do you guys sell for one ramen(noodle).they said it's 99rs and since they are out of stock now and hope modern bazar will look out for price again and hope you guys will not fool...

It's a useful shop as has things that an expat might not be able to get elsewhere but the prices are very high. The shop is cramped. Staff are helpful. Today I purchased 200gms of Ginger Peel but when I got home and weighed the contents, the pack only contained 150gms. Ginger Peel, Tutti Fruiti and Cherries are packed in takeaway style boxes that are only held together with sellotape so it might be worth asking a member of staff to check the weight of the contents - I know it's not a lot to be overcharged but very annoying if you are buying a specific quantity to make a cake and then get home to find you have not got enough. Check the quality of the contents too as the items on the shelf have often become discoloured and dry. Ask an assistant for a fresh supply, you might just be lucky to find the shop has some in stock. The telephone number on this website is no longer available and the one on the receipt doesn't...